Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


March 08, 2020

There has never been a problem i receiving my discount for the treatment to my ogs

There has never been a problem i receiving my discount for the treatment to my ogs

Insurer: Trupanion Canada

By:

Useful
March 08, 2020

Our pets are Family....

Effortless claims process. Our vet submitted the claim electronically at time of service, and received immediate authorization. We paid our deductible and co-pay, and within a few hours received an email from TruPanion with an itemized statement.

Insurer: Trupanion

By:

Useful
March 07, 2020

Peace of mind dedicated to my dog!

Honestly I was just about to cancel my pet dog insurance and then I had to take my dog Onyx to the vet due to a toe nail injury he had while walking in my neighborhood! I paid over $400 for the visit and since I'm not currently working, I was thinking to save money and cancel my pet insurance. I submitted the claim and it was fully paid back to me! My dog is going to be 11 years o age this month of March and I can not think of canceling the insurance knowing that I have peace of mind knowing my dog will have the coverage he may need in some near future. The customer service is one of the best!

Insurer: Nationwide

By: Antonio

Useful
March 07, 2020

It's great insurance but beware premiums increases

I've had some claims and they reimbursed easily after a few weeks. I've had coverage for 2 cats going back 9 years now. Each year there was a slight increase to premium but this past year they are raising my premiums from $55/month for 2 cats (ages 6 and 10) to $73/month. That's a huge increase and I didn't even file any claims last year. I imagine it might be because the one cat is 10 now and it's infeasible to cancel and start insurance with another company for a cat over 10 (some don't cover them at all). I like the peace of mind if something major happened but paying this increased premium really makes me rethink this company.

Insurer: Healthy Paws

By: J

Useful
March 07, 2020

Outstanding!!

Prompt reimbursement with only a small copay. Outstanding!!!!

Insurer: Nationwide

By: Ed

Useful
March 07, 2020

The best pet insurance ever!!!

Thank you so much to Nationwide Pet Insurance! It's make my life easier. This pet insurance cover almost everything!!! I have to pay just 10%. They return money very quickly!!! I want to recommend this insurance for every pet's owner.

Insurer: Nationwide

By: Jane

Useful
March 07, 2020

Awesome Service!

Easy claim filing on-line and claim processed quickly. Received pymt with direct deposit, which was fast. I have had Trupanion about 9 years now. I am very pleased with them.

Insurer: Trupanion

By:

Useful
March 07, 2020

Happy with trupanion!

Happy with trupanion they process quickly and mail check checks out promptly!

Insurer: Trupanion

By:

Useful
March 06, 2020

Having nationwide pet insurance has literally saved our lives!

Having nationwide pet insurance has literally saved our lives! They always pay us via electronic deposit which has been speedy and unexpectedly easy. I reccomend it to everyone that has a furry friend!

Insurer: Nationwide

By: Melissa

Useful
March 06, 2020

reimbursement

Thanks for the fast reimbursement

Insurer: Nationwide

By: U

Useful

Compare top pet insurance providers plans.