Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Completely Satisfied
Very happy with my plan, claims are usually processed quickly and payment received with no issues.
Insurer: Nationwide
By: Liliana
Totally satisfied
My deductible covered it all. However. After the submission it only took a minute or two to get the statement
Insurer: Trupanion
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My big Boy's accident has a good ending!
My Lab had ACL repair with a plate and rod, the plan paid 99% as my policy dictates. It was done efficiently through the Vet Hospital and Trupanion, I didn't have file anything. Unfortunately he had a re-op for infection , the rod and plate were removed. Again 90% paid by my Trupanion Insurance, all things done without me doing any forms. Charger is doing better and I know Trupanion will always be there for him. I am so pleased with the Company and the plan. When you love your pet you don't want anything to jeopardize his life and happiness. Colleen & Charger McQueen
Insurer: Trupanion
By:
Keeping the PUP in good hands!
This is the first time I received a refund All went very smoothly (as usual)-I was kept 'œin the loop' via your great informative e-mails Thanks
Insurer: Trupanion
By:
Trupanion is wonderful
Trupanion has been wonderful. Easy to submit and quick in payments. This time was no different.
Insurer: Trupanion
By:
Easy
I think I paid more than the $250 deductible, but the process was very simple to file the claim and very quick to receive a response.
Insurer: Nationwide
By: Zach
I Love Nationwide
Nationwide is offered through my employer which is great. Submitting the claims on the app are easy just take a picture of the detailed receipt and the reason for the visit. The response time is no more than a week and I love the direct deposit option. It is also helpful with preventive heart worm and flea and tick pills those can be pretty pricey with 90% reimbursement its awesome
Insurer: Nationwide
By: Babette
dont know what you mean?
You guys are so awesome.. I can tell you really care and you paid so fast!!!! if only health insurance on people was this fast!!! thank you
Insurer: Nationwide
By: Cathy
A must if you care about your pet
Hassle free invoice submission, very fast processing and payment (direct deposit, if set ). I am glad I bought this insurance a long time ago.
Insurer: Trupanion Canada
By:
Very happy customer
This was my first claim in almost eight years with Trupanion and it was seamless. I initially used the chat online and was given information and direction by a very friendly agent. I submitted invoices and received updates frequently on the claim status. Payment was received within 10 days. Amazing company to deal with - thank you!
Insurer: Trupanion Canada
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