Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


March 17, 2020

superb service!

I emailed the claim. You responded promptly. And I had the check in my account pronto. Couldn't ask for better service! If only human health insurance was as good!!!

Insurer: Trupanion

By:

Useful
March 17, 2020

Happy to have Trupanion

So glad I have this. They pay quickly and with no hassle.

Insurer: Trupanion

By:

Useful
March 17, 2020

Processed quickly!

Processed quickly!

Insurer: Trupanion

By:

Useful
March 16, 2020

Excellent service!

Very speedy reimbursement! So happy we chose Nationwide

Insurer: Nationwide

By: Meryl

Useful
March 16, 2020

Easiest and best service

So my goofy great dane just turn 1 year old. It was his birthday, he was playing with his friends outside and comes back with a huge cut on the back of his leg. Definitely needed staples. His demeanor was the same, no limping or anything. But now we had to go to the vet. After they put 4 staples back there I go to file the claim. and then after nationwide received it, a couple days later I receive a check for my reimbursement. super easy. I love the app as well. It helps you file claims fast and easy and has all the information you need right there!

Insurer: Nationwide

By: keem

Useful
March 15, 2020

Godsend

We have four animals (3 cats and one dog) on Nationwide insurance. It is such a comfort to know that no matter what ailments come into their lives, we are able to prioritize their care above treatment costs. Filing claims is super easy via email and getting payment is always extremely fast and sent directly to my account so I don't even have to worry about depositing the check. I can't thank Nationwide enough!

Insurer: Nationwide

By: Arloa

Useful
March 15, 2020

Happy with Trupanion Coverage!

Claims and payments were processed and sent quickly. Very happy having Trupanion coverage for my dog, Flik.

Insurer: Trupanion

By:

Useful
March 15, 2020

The process was seamless with direct billing.

The process was seamless with direct billing.

Insurer: Trupanion Canada

By:

Useful
March 15, 2020

It doesn't get much easier.

It doesn't get much easier. The emergency clinic submitted the claim and it was approved while I was there so I paid only my portion.

Insurer: Trupanion

By:

Useful
March 15, 2020

My experience with Trupanion.

The payment from Trpanion was paid in an organized and quick format.

Insurer: Trupanion

By:

Useful

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