Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Excellent experience so far. First claim submitted. Payment received in less than a week!!
Excellent experience so far. First claim submitted. Payment received in less than a week!!
Insurer: Nationwide
By: Annamaria
Great experience!
My cat had an expensive treatment, and my claim was paid with no questions a week later. I am very happy with Trupanion!
Insurer: Trupanion
By: Deloris
1st submission, very pleased
It was very easy to submit a claim. The team was very helpful, answered all my questions and made the process seamless. I received reimbursement right away which is greatly appreciated.
Insurer: Trupanion
By: Adrian
Trupanion covers just about everything easy to submit claims super quick to pay out.
Trupanion covers just about everything, easy to submit claims, super quick to pay out. They really allow you to focus on giving your dog the best life, without having to worry about cost.
Insurer: Trupanion
By:
Wilson Gear
Trupanion staff very helpful. Ease in submitting documentation, prompt payment
Insurer: Trupanion Canada
By: Diane
Thank goodness for nationwide pet insurance!
Nationwide saved us when our puppy ate a tennis ball and needed emergency surgery. Coverage was excellent and ease of submission and refund was amazing during such a difficult time. We are so glad we chose nationwide!
Insurer: Nationwide
By: Nicole
Easy Claim
Appreciate the ease of submitting a claim and payment
Insurer: Nationwide
By: Claire
Premium Invoices
It might help to reduce costs if you only sent one invoice for premiums about one month before the expiration date. I'm receiving three notices, the last of which usually arrives after I've already paid the premium. Also, when I get an email regarding a pending claim, it would help if the email mentioned the name of the pet as I have three cats insured with you.
Insurer: Nationwide
By: Maureen
Good Pet Insurance
Easy to submit claims, prompt handling and payment. A bit expensive for the coverage.
Insurer: Nationwide
By: Vera