Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


March 18, 2020

A Must Have!!

Easy and quick to submit. I wouldn’t do without pet insurance. Just takes 1 bad vet visit to make this the right choice.

Insurer: Nationwide

By: Lisa

Useful
March 18, 2020

Thank you for your prompt attention to my claim!

Nationwide Pet Insurance has responded promptly and efficiently to every claim I have submitted. I have seen a significant improvement in 2020 in the amount of time between submitting a claim and receiving the benefit payment in my bank account.

Insurer: Nationwide

By: Puffenberger

Useful
March 18, 2020

NATIONWIDE WAS SO EASY AND FAST ON MY CLAIM

My Yorkie had to have emergency spinal surgery. Having pet insurance literally saved his life. I submitted my bill (from 3 places) and a few days later they had already sent a check. No hassle. EASIEST PROCESS EVER!! It gives me much more peace of mind and I am able to just focus on snuggling my sweet little guy. 10/10 would recommend!

Insurer: Nationwide

By: Megan

Useful
March 18, 2020

Best pet insurance !

Best experience ever! Claims reviewed quickly and approved in a timely manner. Money deposited without a problem. I highly recommend Trupanion!

Insurer: Trupanion Canada

By:

Useful
March 18, 2020

Always faster than expected

Filed by vet, received cheque within the week. It doesn't get better.

Insurer: Trupanion Canada

By:

Useful
March 18, 2020

Great philosophy of pet care Flexible premium plans Best coverage available 24/7 helpful customer service Direct pay with participating vets They go the extra mile for you and your pets.

Great philosophy of pet care Flexible premium plans Best coverage available 24/7 helpful customer service Direct pay with participating vets They go the extra mile for you and your pets. Don't hesitate to insure your pet's health and your peace of mind with Trupanion

Insurer: Trupanion

By:

Useful
March 18, 2020

Great service

It was easy to apply and the choices were easy to understand.

Insurer: Prudent Pet

By: Jill

Useful
March 17, 2020

Pet Insurance Definitely Pays Off

After having Nationwide Pet Insurance for a year, we finally had claims to file on a few of our cats. After check ups, an ultrasound, and teeth extractions, and we couldn’t be happier to say it paid off. The claim submissions and reimbursements were faster than regular health insurance! Definitely worth having!

Insurer: Nationwide

By: Graeme

Useful
March 17, 2020

Awesome service!

Getting nationwide insurance was the best decision we made. We had an unexpected trip to the vet leaving us with a bill of almost $1000. We were able to submit this claim the same night (online) and it was very easy. We were able to track updates online and reimbursement was quick with the direct deposit feature! A++

Insurer: Nationwide

By: Abigail

Useful
March 17, 2020

Always easy working with Nationwide for Chewie

It's very easy to submit a claim and Nationwide is prompt in payment. Thank you!

Insurer: Nationwide

By: Katie

Useful

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