Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Perfect
It was very easy to file. I am thankful I have this pet insurance.
Insurer: Nationwide
By: Danuta
Thank You
Thank you for your quick turnaround to our claim. Arizona is doing very well and is back to her daily walks.
Insurer: Nationwide
By: DEE
Absolutely amazing service
We couldn’t be happier with Nationwide insurance coverage. Our pup had to go to the emergency vet (unexpectedly) and once I submitted the claim, it was processed within a week and we were refunded the highest amount based on our plan within 3 weeks. Customer service was extremely helpful when I was having a log-in issue and followed up to make sure I was all set. We are so happy Nationwide was recommended to us, and would definitely recommend to other pet owners!
Insurer: Nationwide
By: Rosalba
Very pleased
Excellent service. Super-easy to file claims, and payment is reimbursed in less than a week, typically. Very glad I went with your company!
Insurer: Nationwide
By: Susan
Gives insurance a "good" name
Prompt,straightforward handling of filed claim
Insurer: Nationwide
By: Andrey
Amazing service
I cannot say enough positive words about Trupanion. Easy to submit claims and prompt payment. They have been there for my family through good times and bad. They are just wonderful.
Insurer: Trupanion
By: Karen
Thankful for Trupanion
It is quick and easy to place a claim. Trupanion has always come through and paid on covered expenses.
Insurer: Trupanion
By: Patricia
You are very easy to do business with.
You are very easy to do business with. It is refreshing to do business with a company that pays claims in a timely manner and doesn't look for reasons not to pay a claim
Insurer: Trupanion
By: Sharon
Satisfied at every step of the way
I have an almost 4 yr old English Bulldog. Enough said, right, the breed as advertised. Always something with this little girl. Thank God for ASPCA Pet Insurance. Starting from an easy policy set up to automatic monthly payments to direct deposit reimbursement. Easy and convenient. Even the claim process is easy. Love it, love it. I’d recommend it to everyone.
Insurer: ASPCA
By: Omar
Quick and Easy Claim and Refund Process
I got a new pup at the beginning of the year and knew that there would be lots of vet visits for check ups and vaccines so I decided to invest in pet insurance. I am constantly thanking my past-self for that decision. The process to submit a claim is quick and easy. I typically receive a response and reimbursement within a week or two without a ton of back and forth. The best part is the peace of mind to be able to give my dog the best care without having to worry that it'll break the bank.
Insurer: Nationwide
By: Kameryn