Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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A must if you care about your pet
Hassle free invoice submission, very fast processing and payment (direct deposit, if set ). I am glad I bought this insurance a long time ago.
Insurer: Trupanion Canada
By:
Very happy customer
This was my first claim in almost eight years with Trupanion and it was seamless. I initially used the chat online and was given information and direction by a very friendly agent. I submitted invoices and received updates frequently on the claim status. Payment was received within 10 days. Amazing company to deal with - thank you!
Insurer: Trupanion Canada
By:
Insurance when you need it with NOhassel
While I really wish I never have to file any claim for Asher our dog, unfortunately he has some digestive issues . When I have filed a claim Trupanion has processed the claims quickly with NO issues or delays by asking repeated questions . I have filled out the claim form with supporting bills and I have gotten paid .
Insurer: Trupanion
By:
Best Pet Insurance Available
Nationwide is AWESOME! Claims are processed immediately and payment is very prompt. I wish I could use you for my people health insurance! Wonderful customer service- just a pleasure to deal with.
Insurer: Nationwide
By: Miriam
Good service
You were fair, and fast in writing the check to us
Insurer: Trupanion
By:
I felt the experience was very good but received two e-mails prior to payment which were a little unclear .
I felt the experience was very good but received two e-mails prior to payment which were a little unclear . Apparently you needed more info from the Vet but you said not to worry you would contact the vet and after a few days phoned my vet and they seemed to not know anything regarding that. Anyway all came out well in the end and thank you very much.
Insurer: Trupanion Canada
By:
Connie & Alma
very straight forward to understand the policy details easy to submit a new claim quick and accurate payments
Insurer: Healthy Paws
By: Tilson
Nationwide Pet Insurance Has Been A Game Changer For A Lifelong Dog Family
The company I work for started offering pet insurance last year. I jumped a the chance and selected the insurance with the wellness option. I am now in my second year with our 4 yr old lab Murphy and I have had nothing but positive results with Nationwide. Everything is clear and concise. And benefit payments are made in a timely fashion with no issues. And the icing on the cake is that the few times I have had to call customer service (for informational purposes), the representatives from Nationwide always seem like very caring pet-loving people. Thanks for everything Nationwide. You have my highest recommendation.
Insurer: Nationwide
By: Lawrence
Over All Easy
Nationwide has been easy to use once you get through the start-up. I use the app to submit claims. The only thing I would love to see as a change would be to have a card to use instead of reimbursement. But other than that, we've been receiving the reimbursements rather quickly into the bank account. I recommend Nationwide.
Insurer: Nationwide
By: Re
answered my call quickly in regards to an emergency vet trip and assured me I will be covered.
answered my call quickly in regards to an emergency vet trip and assured me I will be covered. also asked how my dog is feeling which is nice
Insurer: Trupanion Canada
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