Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


June 15, 2020

happy

I have had insurance withy ou for years and never really had to use it. Now that Pepe is 11, I have found I have needed to submit claims almost every month. I have always had almost 100% reimbursement for his illnesses, and some fall in Not covered, or a limit of coverage for an ailment. Im happy.

Insurer: Nationwide

By: Cynthia

Useful
June 15, 2020

Quick turn around

Speedy service and payment for Miley's surgery and meds. Was a rough time, but I appreciate how quickly you verified and paid the claim. She is much better now!

Insurer: Nationwide

By: Jane

Useful
June 15, 2020

A must have

I have a policy on two of my dogs. It has been a life saver. It is so easy to submit a claim and the reimbursement is quick with direct deposit.

Insurer: Nationwide

By: Jennifer

Useful
June 15, 2020

Nationwide is the best.

I needed to take Abby to an emergency hospital. Thank goodness she's fine. I submitted my claim to Nationwide on line, attached relevant materials, and reimbursement of costs made in approximately a week.

Insurer: Nationwide

By: Barbara

Useful
June 15, 2020

I recommend this Policy to every dog owner I meet.

I am very pleased with this insurance for my dogs. I have had occasion to use it for very expensive Vet care, and am thoroughly please with the service, ease of filing a claim and the rapid and seamless payment of my claims.

Insurer: Nationwide

By: Gala

Useful
June 15, 2020

Very Pleased with Claims Processing/Payment

Thank you Nationwide for processing and paying all claims that have been submitted due to our Twinkles' injury. Being surprised by her suddenly no longer walking we had no idea what to do. All services have been processed and paid promptly which allows us to continue Twinkles' treatment and therapy (minus the $100 annual deductible).

Insurer: Nationwide

By: Margie

Useful
June 15, 2020

NATIONWIDE PET INSURANCE IS THE BEST

The online claims module is easy to use and payments are made promptly. I have no complaints.

Insurer: Nationwide

By: Timothy

Useful
June 15, 2020

amazing coverage and quick reimbursement with major surgery

My dog got a quite expensive knee surgery on a Friday, healthy paws covered 80% no questions asked, and I got my money deposited into my account the next business day. highly highly recommend. It’s been a breeze with them and all you have to do is take a pic of the receipt and upload so it’s really easy. I’ve heard horror stories and it’s been 5 easy years with them.

Insurer: Healthy Paws

By: Meg

Useful
June 15, 2020

Great plan!

Took my puppy in for vaccinations and checkup, had my reimbursement within a couple weeks.

Insurer: Pets Best

By: Chris

Useful
June 14, 2020

Great coverage and speedy reimbursement

Our Dobie tore her CCL this year and had to have surgery. I was very impressed with Healthy Paws. We were able to get her a good surgeon and did not have to worry about the bill. They reimbursed 80% of it, with a short turnaround time, filing the claim was super easy and they also followed up to see how our girl was doing. They were recommended to me by a friend whose dog had to have surgery and I am glad I followed her advise and signed up our dog for Healthy Paws when she was a puppy. Highly recommend!

Insurer: Healthy Paws

By: Susanne

Useful

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