Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


March 02, 2020

Very good support on processing claims and issuing reimbursement

Claims process resulted in very prompt reimbursement. It would be a little easier if the claim form could be filled out on line and then only scanning the supporting invoice would be necessary - but this is a minor inconvenience

Insurer: Nationwide

By: Walter

Useful
March 02, 2020

Thrilled customer!

Love the way vet can get automatic approval and I only pay my portion

Insurer: Trupanion

By:

Useful
March 02, 2020

Love Trupanion

Love Trupanion. Never have an issue and the new express pay system is fantastic. Never have to worry about the financial part of a trip to the vets

Insurer: Trupanion Canada

By:

Useful
March 02, 2020

Highly suggested!

Makes emergency visits less stressful when you have insurance. Auto claims are awesome. Thanks!

Insurer: Trupanion Canada

By:

Useful
March 01, 2020

Simple process - great experience

I had a very large unexpected vet bill. I reached out to Healthy Paws and asked if they could send the money directly to my vet. Within a week my vet received the check via fedex. Great service and claims are super simple to file through their app.

Insurer: Healthy Paws

By: Stephanie

Useful
March 01, 2020

Kaiden - Great help

Nationwide is great! Covers everything per paper and payment is quick! I only wish I had gotten it for all my other dogs years ago!

Insurer: Nationwide

By: Christine

Useful
March 01, 2020

Nationwide is by my Biscuit's side

So glad I have choosen Nationwide pet insurance. My sweet Biscuit, a Yorkie, has gone through trying times this year from inflamed joints to poisoning (the grape fiasco) and Natiinwide has provided for 99% of the medical vet expense coverage, allowing me to care for my senior pup, as opposed to having to worry about expenses. Thank you NATIONWIDE!!!

Insurer: Nationwide

By: Miriam

Useful
March 01, 2020

You are a great company and handle all of our claims in a timely manner.

I wouldn’t go with any one else but Nationwide. You handle our claims quickly and accurately. Great company to work with.

Insurer: Nationwide

By: Sherijo

Useful
February 29, 2020

Good service

Great service. The turnaround with the Reimbursed check was fast. Thank you

Insurer: Nationwide

By: Shellie

Useful
February 29, 2020

Very happy

Nationwide has made every step of the process quick and easy, taking the stress out of vet bills.

Insurer: Nationwide

By: Sarah

Useful

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