Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


March 03, 2020

Show Deductible

When you send us our statement that shows what you are paying on our Vet bill, if you could show how much our deductible is and how much we have paid. Just like regular people insurance does. Thanks.

Insurer: Nationwide

By: Michael

Useful
March 03, 2020

Prompt claims service and payment

Great claims service and prompt payment of my claim

Insurer: Nationwide

By: Mary

Useful
March 03, 2020

Easy claim submission with timely reimbursement

I submitted my receipts via email after scanning in my computer and had timely letters acknowledging my claims and once I met my deductible- got reimbursed!

Insurer: Nationwide

By: Tammy

Useful
March 03, 2020

Best Service

Nationwide is so easy to work, the electronic filing of claims makes the process so effortless. Customer service is so helpful, professional, and caring. I have all my pets insured with Nationwide and I know they are in good hands.

Insurer: Nationwide

By: R.

Useful
March 03, 2020

Prompt review and payment

Excellent service, prompt review and payment.

Insurer: Nationwide

By: Mary

Useful
March 03, 2020

Wonderful service, wonderful staff, so far 3 dogs insured and more to follow!

Best Customer service. Payment is quick staff is friendly and very helpful. Submitting a claim couldn’t be easier. Keep up the good work

Insurer: Nationwide

By: Amy

Useful
March 03, 2020

Payment Process

Very efficient payment process. Easy to submit. Thank you!

Insurer: Nationwide

By: Wayne

Useful
March 03, 2020

I did my first claim and the response...

I did my first claim and the response was quick! This insurance is very affordable and didn’t feel like I had to jump thru hoops! I highly recommend .

Insurer: Spot Canada

By: Liz

Useful
March 03, 2020

Quick & Easy!

You guys are always so quick to process and payout - very appreciated!

Insurer: Trupanion

By:

Useful
March 03, 2020

Great choice for pet insurance!

Always straight forward and easy to do. No hidden changes which is nice!

Insurer: Trupanion Canada

By:

Useful

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