Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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We've had Trupanion for years, last September he suffered from his first ear hematoma. His left ear underwent multiple surgeries then his right ear blew up... Multiple procedures all failed. We had to finally 'crop' his one ear. Trupanion quickly covered the claim no issues no hassles. They have been there with my whole pack since they were puppies. Multiple TPLO surgeries, injuries and even 'discussions' between pack members. We've rescued multiple dogs and always recommend Trupanion to adopters. This company truly cares about your pet, and stat with them for life....with lifetime coverage of covered items.
Insurer: Trupanion
By: Paul
thank goodness I have pet insurance with good coverage!
my dog has had many issues including orthopedic surgery and having coverage from you was the best investment I ever made! After Bailey's surgery I was sure my credit card bill was going to take me months to pay off. I received a check from you in less than a month and I was surprised at how much of her bill the insurance reimbursed. Many of my friends think pet insurance is a waste of money. When I tell them how good you are, and how much I have been reimbursed for dental, surgery, illness, and routine care they are impressed. .
Insurer: Nationwide
By: Linda
Peace Of Mind
Having pet insurance gives me peace of mind that if anything should happen to my fur baby, Aspen, I will have help with the expenses. The claims are simple to file and payment is received within a few weeks. I researched other companies before signing up with Nationwide and this has proven to be the best in my mind. Highly recommend.
Insurer: Nationwide
By: Kim
Thankful!
My experience with Trupanion to date has been very positive. My dog has developed a condition that has been challenging to diagnose and treat. Trupanion has helped to pay for a large part of the costs related to diagnosing and treating my dog's condition. Reimbursement has been prompt and was processed immediately while still in my vet's office. I am very thankful that Trupanion has been there to help with the costs associated with treating her condition.
Insurer: Trupanion
By: Doris
Speedy Reimbursement
Very fast and easy claim submissions as well as speedy reimbursement that direct deposit into the account provided.
Insurer: ASPCA
By: Kbren
Trupanion Is Helping Us Save Scout
Cannot stress the relief we feel at not having to contend with the high cost of Scout's cancer surgery and treatments. We are so very thankful that we purchased coverage with you when he and his brother Ryder were still puppies. The process of dealing with payments, correspondence etc., has been exceptionally smooth, you take care of everything and it is so appreciated. Dealing with his condition is tough enough. Thanks Trupanion!
Insurer: Trupanion Canada
By:
Best ever Pet Insurance.
We've been with Trupanion for almost five years and we can not say enough good things about them. Their customer service, payment process, speed of response is beyond compare. We wish they provided health insurance for humans. We have frequently recommended these fine folks and shall continue to do so. Thank you!
Insurer: Trupanion
By:
All has been great
Claims are easy to file and payment is made quick with the direct deposit
Insurer: Nationwide
By: Holly
Easiest process ever!
Healthy Paws is hands down the best pet insurance you can get. The customer service is amazing, on the phone and through email. They reached out to me after I submitted a surgical claim for my dog to check how she was doing. They've paid all of my claims within a week (even on a holiday weekend). They are affordable, especially for NYC. My rates went up after the first year and they are still affordable. I'm very satisfied with their service.
Insurer: Healthy Paws
By: Christine
Fast and easy
The app was easy. Got my money the following week. All I had to do was focus on Shelby
Insurer: Nationwide
By: Roberto