Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


February 27, 2020

Very user friendly

I’ve never seen an easier process. Take a picture of the bill, send the claim and get q check a few days later.

Insurer: Nationwide

By: Paul

Useful
February 27, 2020

Fast process, just as advertised

The process was fast and easy, the payment came quickly. The app is great.

Insurer: Nationwide

By: Michael

Useful
February 27, 2020

Why didn't I get pet insurance sooner?

The website is very easy to navigate for claims/invoice submission. Trupanion pays fairly and in a timely fashion. I'm very happy with my first experience in obtaining pet insurance!

Insurer: Trupanion

By:

Useful
February 26, 2020

Great Service. tks

Great Service, recieve refund 1 week after my claim.

Insurer: Nationwide

By: Pablo

Useful
February 26, 2020

Seamless Claim Process

I love nationwide's easy claim process. I'm able to take a photo of my receipt and submit everything on my phone the same day of service. The claim was processed very quickly, and I received payment within a couple of weeks with a full explanation of benefits. I'm so happy I have this insurance so I don't have to worry about the astronomical costs of vet care when my cat has issues.

Insurer: Nationwide

By: Shelby

Useful
February 26, 2020

Fast claim review & payment

Thank you for your efficient claim review and payment. The electronic payments are convenient!

Insurer: Nationwide

By: Eva

Useful
February 26, 2020

Prompt payments make a big difference in insurance companies helping our family members

Thank you for your prompt payments. Sometimes, it takes awhile, and it did worry me, but most of the time, I am very appreciative of prompt payments as I love my pets. Pets are family and very important to help them and with good insurance helping we can accomplish helping our pets who are our family members.

Insurer: Nationwide

By: Joanne

Useful
February 26, 2020

Best pet insurance

Nationwide Insurance has been so easy to work with and claims submission and payment is so easy.

Insurer: Nationwide

By: Celia

Useful
February 26, 2020

Claim your money the easy way

Very easy to work with. All my questions were answered completely. My benefits were paid in a short amount of time and I was very satisfied with how they handled my claim. They even called to see how my Lexie was doing.

Insurer: ASPCA

By: Sandra

Useful
February 26, 2020

Would not want to be without

Easy claim completion, fast payments

Insurer: Nationwide

By: Charisse

Useful

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