Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


June 01, 2020

Very easy process.

Very easy process.

Insurer: Trupanion

By: Michelle

Useful
June 01, 2020

Nicco

Very easy to file a claim and also get paid very quickly. They handle everything and do not bother you for one thing. Highly recommended!!

Insurer: Trupanion

By: Helen

Useful
June 01, 2020

Trupanion - Easy Claim Submission

The Trupanion website & claims process are easy to use & understand. Scan your docs & email the claim - it couldn't be easier. Trupanion immediately acknowledges you claim, sends another email to advise that they're processing the claim and then a final email when the claim & payment are finalized.

Insurer: Trupanion

By: Wendy

Useful
June 01, 2020

Keep up the good work!

She was very personable and sorted out my payment problem efficiently. Keep up the good work!

Insurer: AKC

By: Tim

Useful
June 01, 2020

I love Trupanion!

So easy and straight forward. No hassle at all!

Insurer: Trupanion

By: Jennifer

Useful
June 01, 2020

Ilovegermanshepards

you are always very prompt to pay and always very easy to get ahold of on the phone when needed. I have recommended you to my vet hospital and all my friends who have pets.

Insurer: Trupanion

By: Didi

Useful
June 01, 2020

Recent Trupanion Claim

Very straightforward process conducted promptly.

Insurer: Trupanion Canada

By: Heather

Useful
June 01, 2020

French bulldog nares and soft palate.

Vet submitted first claim and money deposited within roughly a week. Seemed fair and what I expected. Great service.

Insurer: Trupanion Canada

By: Lori

Useful
May 31, 2020

Simple and Timely

It was simple and timely, just the way a claim should be!

Insurer: Trupanion

By: Irene

Useful
May 31, 2020

U were very easy to deal with.

U were very easy to deal with. I adopted my dog and transferring the policy from the old owner was so easy

Insurer: Trupanion

By: Margaret

Useful

Compare top pet insurance providers plans.