Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


February 23, 2020

Getting Pets well

Bama has had several issues and was treated by NC State Veterinary Hospital with excellent results. Trupanion is the greatest. I submitted the proper forms along with the discharge summary and paid invoice to Trupanion and relaxed. They kept me informed as to the progress and when completed, my refund was deposited to my bank, Can't get any easier that that. Your local veterinarian will assist you in attaining insurance. Simple and very reasonable. Trupanion is my Hero. He staff are super and always kind and helpful, no matter the concerns you may have.

Insurer: Trupanion

By: William

Useful
February 23, 2020

Simple and quick

Easy to submit claims and prompt payment

Insurer: Trupanion Canada

By: Brittany

Useful
February 23, 2020

Effortless

Effortless, seamless

Insurer: Trupanion Canada

By: Darwin

Useful
February 22, 2020

Figo is awesome!

I have absolutely no complaints about Figo - our premium is very reasonable, I love that we have a plan that covers exam fees, filing claims is very easy, and we get reimbursed within 2 days. I love that they cover non-standard vet visits such as behavior consultations. They will also cover prescription medications. I did a lot of research before choosing a pet insurance company and I have been very happy with this choice. We have been using Figo for about 3 years now!

Insurer: Figo

By: T.

Useful
February 22, 2020

Quick, efficient service

Great service and rapid payment of my dog's claim

Insurer: Nationwide

By: DENISE

Useful
February 22, 2020

The best thing we ever did was purchase Pet Insurance for our dog!

We are very pleased with the service Nationwide provides. Claim forms are easy to complete and reimbursements are made quickly!

Insurer: Nationwide

By: Felicia

Useful
February 22, 2020

Nationwide is the most efficient and easy pet insurance out there!

I appreciate all the direct and quick phone calls to/from Nationwide - it has been easy to submit claims and quick to receive reimbursement, which is usually a financial stressor. Thank you for easing that burden on us and many other families out there who care and love their pet.

Insurer: Nationwide

By: Rachel

Useful
February 22, 2020

Claim submitted & processed very quickly

Easy process done on line

Insurer: Trupanion Canada

By: Pamela

Useful
February 22, 2020

Easy and fast direct payment to our vet.

Easy and fast direct payment to our vet.

Insurer: Trupanion Canada

By: Alicia

Useful
February 21, 2020

Great experience

This was my first claim since being acquired by Nationwide. Super easy and fast claim payment. Thank you!

Insurer: Nationwide

By: Julie

Useful

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