Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


February 20, 2020

Good title

So far the support staff has been great. Easy to complete the claim form.

Insurer: Nationwide

By: Felix

Useful
February 20, 2020

Nationwide Fast Fair Fantastic Care

We are so happy with our Nationwide Pet insurance..we submit our claim and get the check within 2 -3 weeks and you can have direct deposit if you wish. We insure both our doggies, 1 is 13 yrs and 1 is 3 years old. So Happy we decided to get this..what peace of mind I have everytime we go to the vet..Thanks Nationwide, you are on our side☺

Insurer: Nationwide

By: Sheryl

Useful
February 20, 2020

Trupanion means healthy pets.

I was really taken back by how quick you responded to our claim, approved it and paid it via direct deposit into our bank account. Absolutely incredible. Talk about having it together. At the same time, the amount was totally hassle free and what we were expecting it to be, give or take a few dollars. Great job and thank you so much.

Insurer: Trupanion

By: Roy

Useful
February 19, 2020

Easy, fast payment

I have nothing but good things to say. Easy to submit claim, easy to Understand EOB’s and very fast payment.

Insurer: Nationwide

By: Cindy

Useful
February 19, 2020

Best decision ever

Purchasing pet insurance from Nationwide is easily the best decision I have made for my puppy and our family. Nationwide has made it easy to file claims, on well-care too! Hershey is now 6 months old and enjoying all that a puppy should... lots of playtime, yummy treats, and plenty of hugs and snuggles from the whole family... in the best of health!

Insurer: Nationwide

By: Lauren

Useful
February 19, 2020

Nationwide is a life saver.

Our Labrador needed quite a bit of medical treatments and Nationwide stood by our side. They also were very quick to pay all of our claims. Thanks Nationwide!

Insurer: Nationwide

By: Adam

Useful
February 19, 2020

Nationwide Pet Insurance Ensures the Best Care Possible for our Four Legged Family Membet

I am so thankful to have Nationwide Pet Insurance for my Yorkshire Terrier, Mimi! When there was an emergency, I didn’t have to think twice about bringing my Mimi to the Emergency Vet. She was able to get the best care possible without the worrisome vet expenses. Thank you again, Nationwide!

Insurer: Nationwide

By: Jessica

Useful
February 19, 2020

Very satisfied with Nationwide Insurance

Love the VitusVet app - makes submitting claims a breeze.

Insurer: Nationwide

By: Christine

Useful
February 19, 2020

Happy with Nationwide!

We’ve eben very, very happy with the Whole Per Wellness policy. It has made it so easy to file and be reimbursed for a claim. The Major Medical, which we have on our older cat, is also a good policy. Payments of both policies are made quickly.

Insurer: Nationwide

By: Marjorie

Useful
February 19, 2020

Glad I have it

Running gun dogs they’re bound to get injured once in a while. I’ve saved thousands in vet bills with having insurance. As simple as taking a picture of the bill, sending it in makes no hassle and receiving a direct deposit is a no brainer.

Insurer: Nationwide

By: Evan

Useful

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