Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Prompt Reimbursement
The speed of reimbursement has greatly improved .
Insurer: Nationwide
By: Bernadette
Awesome Coverage
Unfortunately my Golden Retriever Dillon has spent a lot of time at vet clinics. He has been diagnosed with heart arrhythmia and melanoma. If that wasn't enough he started throwing up and bloating. We have had three Trupanion claims in the last 7 months and Trupanion has been great. I submit my invoices and usually get an answer/payment within a couple days. It gives me great relief knowing I have Trupanion when Dillon has an issue.
Insurer: Trupanion
By: Cami
Very Satisfied
I'm happy to say that my claims were handled quickly, as was my refund for covered expenses.
Insurer: Trupanion
By: Wanda
Excellent claim experience
Very easy to submit, love the ease in processing (and timeliness).
Insurer: Trupanion
By: Rachel
Highly recommend trupanion
Quick and easy claim process and fast repayment
Insurer: Trupanion
By: Thomas
Highly Recommend!
Fast and easy. Allows us to focus on our pet when they are healing or in need of care. The bill is never a concern and that is such a relief. We recommend Trupanion to all of Our fellow pet owners.
Insurer: Trupanion
By: Dennis
More efficient process than expected.
Much quicker turn-around than I thought. Especially for my first claim. I also called to ask questions before my dog's surgery. The lady on the phone was very helpful.
Insurer: Trupanion
By: Karen
Super quick!
Quick turnaround! Between submitting claim and receiving our reimbursement- it was surprisingly very fast!
Insurer: Trupanion
By: Danielle
Efficient
Efficient and quick to pay....thanks
Insurer: Trupanion Canada
By: Camelia
Good plan
Paid without any problems
Insurer: Trupanion Canada
By: Gillian