Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


May 27, 2020

Very easy.

Very easy. Very fast service

Insurer: Trupanion

By: Eric

Useful
May 27, 2020

Happy dog owner.

Great service and super fast payment.

Insurer: Trupanion

By: Kathy

Useful
May 27, 2020

Very fast processing & payment of claim

Very fast payment of claim.

Insurer: Trupanion Canada

By: Laura

Useful
May 27, 2020

Sad but glad

After my dog was diagnosed with kidney failure. Trupanion processed my claim immediately. I received prompt payment direct deposited in my account.

Insurer: Trupanion

By: Wendy

Useful
May 27, 2020

Prompt reimbursement!

Always prompt reimbursement, no questions asked. Direct deposit, done!

Insurer: Trupanion

By: Melanie

Useful
May 27, 2020

It was very easy to submit application and I got a very prompt response and payment.

It was very easy to submit application and I got a very prompt response and payment. Thank you!

Insurer: Trupanion

By: Mary

Useful
May 27, 2020

Best service ever

I love how I do not have to pay the full price and then get reimbursed later. Exceptional service!

Insurer: Trupanion Canada

By: Valerie

Useful
May 26, 2020

Nationwide has really improved how quickly they review claims and send reimbursements.

I have had Nationwide for a year now, and have been happy with the claims process. At the beginning it was a little rough and a little took more time to figure out but since it is very easy to file a claim, have it reviewed and get reimbursements quickly. I have been so far very satisfied and will continue to use/renew my insurance for the next year. No increase to my policy which was really nice also. I haven't had any issues with regards to reimbursement amounts or to why something was not covered.

Insurer: Nationwide

By: johanna

Useful
May 26, 2020

Fantastic

Your service and prompt payment was fantastic

Insurer: Nationwide

By: Frank

Useful
May 26, 2020

The right choice for your animal(s)

Nationwide gives me the ability to do what is right for my animals but alleviating the stress of vet costs. They make doing business easy from the process of putting in a claim, communicating status and finally payment. I can't believe how streamlined it is. Thank you Nationwide for an experience I won't have expected in the insurance industry!

Insurer: Nationwide

By: Shawna

Useful

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