Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
Other Categories
Best Pet INSURANCE
Seamless, easy and amazing! Claim reporting is a breeze and payment is fast. Thank you for covering my girl!
Insurer: Nationwide
By: Kathy
Really Impressed
I’m so impressed with how easy it is to submit a claim. The customer service was wonderful as well when I had a question regarding a claim I had submitted. I would recommend Nationwide Pet Insurance to any one with a four-legged family member.
Insurer: Nationwide
By: Jazmin
Pets Best gets my A 1 rating - They are awesome!
Our two kittens are each very different. Ellie has had no issues. Etta arrived from a breeder with her sister Ellie at 12 weeks. Etta had diarrea from Giardia as our first challenge lasting two months. Next Etta Fx her foot jumping on a bowl and then she swallowed a ribbon. Ellie has had no problems. They both have had usual shots and check ups. Next week week they will be spayed at 9 months. Thank goodness for our wonderful Vet. Elizabeth Berger and thank goodness x 10 that we signed up for Pet’Best! All around A1 awesome easy claims on line and helpful staff when I call wven in the Pandemic they have been totally there for us!
Insurer: Pets Best
By: susan
Healthy Paws is THE BEST!
I cannot begin to express how grateful I am that we have Healthy Paws pet insurance. Up until now we have used it for small things like allergy testing and it was always easy and quick getting reimbursed. Then recently our Goldendoodle started having focal seizures. We got sent for all kinds of testing that was not cheap. I didn't even have to blink when thinking about doing the tests and affording them. He had the tests on a Tuesday and by that Friday I was reimbursed all but the vet exam at the specialist! I thought for sure this time they would need a bunch of further documentation to proceed but they didn’t! Just the invoice! All I got was an email asking how my dog was! They literally have been so easy to file claims with and have the money direct deposited back into my account quickly! I am ALWAYS more than happy to recommend them to anyone!
Insurer: Healthy Paws
By: Kelly
Excellent Pet Insurance
Thank you for your fast response for my claim for my cat's visit to her vet. It is nice to know you are out there helping with the expense when my cat needs care at the vet. :o}
Insurer: Nationwide
By: Lois
Excellent customer service
Great service and follow up. Used to take a long time for claim to be completed but now it’s very quick
Insurer: Nationwide
By: Pat
QUICK Reimbursment of claim
Claim was easy to file and received reimbursment in a week.
Insurer: Nationwide
By: Lisa
I am very pleased with my insurance so far.
So far, I am very pleased with the ease and responsiveness of Nationwide insurance.
Insurer: Nationwide
By: Cary
Excellent timing, fast claim review!
My dog got ahold of a corncob and was vomiting within a few days. Took him to the vet since we were overly cautious - multiple xrays, blood work and fluid racked up around $800 in costs. Nationwide processed my claim within 4 days, and with their new direct deposit tool, processed payment within 5 days of my dog receiving care. Our pup is doing great and we didn't have to worry about finances because Nationwide had us covered. Thank you!
Insurer: Nationwide
By: Jordan
The insurance coverage and reimibursement process worked well
I really liked the quicker direct deposit for submitted claims as compared to last year.. Great improvement.
Insurer: Nationwide
By: John