Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,705 total
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super quick to reimburse
Fetch was super quick to reimburse. I made the claim Monday and had money deposited by Friday.
Insurer: Fetch
By: JB
Fast claim processing and payment
My claim was quickly reviewed, approved and paid in a matter of days. Submitting a claim was super easy and my reimbursement was direct deposited after processing was done.
Insurer: Fetch
By: Brian Silverman
Rapid response
Met Pet processed our claim and we were reimbursed in 3 days,
Insurer: MetLife
By: Marcia Bailey
Easy to submit and get reimbursed
Easy to submit and get reimbursed
Insurer: MetLife
By: customer
MetLife makes it really easy to submit…
MetLife makes it really easy to submit claims for our dog!
Insurer: MetLife
By: customer
Easy claim submission
Easy claim submission. Quick acknowledge that claim was recd and being reviewed. Also, appreciate deposit directly into my bank account
Insurer: MetLife
By: Jan Rynders
Excellent platform to submit claims --…
Excellent platform to submit claims -- seamless so long as your vet gets you the forms
Insurer: MetLife
By: Sea Dog
I called to advise you that you double…
I called to advise you that you double paid me for a service. Rather than you reverse the mistake, I was advised that I would receive a letter and then I could write a check and send the funds back to you. I am inconvenienced for your mistake.
Insurer: MetLife
By: Holly George
Easy to enroll
MetLife Pet was so easy to enroll and compare plans. Easiest benefit enrollment I've ever experienced!
Insurer: MetLife
By: Staci Thursby
This insurance was so easy to sign up…
This insurance was so easy to sign up for
Insurer: MetLife
By: Mjbear