Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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Franklin was extremely helpful
Franklin was extremely helpful, kind, and professional in getting my insurance set up. The rates and coverage offered for exotic pets seemed very fair to me, so I’m pleased with my experience!
Insurer: Nationwide
By: Customer
Pricing and speed of application…
Pricing and speed of application process.
Insurer: MetLife
By: Howard Van Dine
Why does it take so long to get…
Why does it take so long to get approved? Why three weeks to get my dog insured?
Insurer: Nationwide
By: customer
It was easy to maneuver and was helpful
It was easy to maneuver and was helpful
Insurer: MetLife
By: Jody Dismang
Pumpkin paid my claims in less than 48…
Pumpkin paid my claims in less than 48 hours.
Insurer: Pumpkin
By: Mai
Ease of Application.
Ease of Application.
Insurer: MetLife
By: Louis Doores, Jr.
App Based
I submit any claim from my veterinarian to MetLife Pet Insurance and eventually get a response back either good or missing notes from the vet. Nice my insurance refund is added to my PayPal account. Sometimes a little difficult to find and upload files from the iPhone.
Insurer: MetLife
By: customer