Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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Super easy claim submission and speedy…
Super easy claim submission and speedy turn around time for reimbursement.
Insurer: MetLife
By: Earl the Pearl Boxer
Continued Great Experiences
Process is easy to follow and response time is typically exceptionally quick. While you do have to get the vet notes in advance of submission, this is very simple by asking the vet. My experiences have all been positive with MetLife Pet Insurance and the cost is reasonable for the piece of mind.
Insurer: MetLife
By: Kris
Quick and Easy
Easier to send a claim than I thought it would be. Quick turn around for pay.
Insurer: MetLife
By: customer
All materials were easy to read and…
All materials were easy to read and sign.
Insurer: MetLife
By: Timothy Muehlen
Easy and fast
Easy to submit claim and speedy processing once filed.
Insurer: MetLife
By: customer
Met Life Pet Insurance is Very East to…
Met Life Pet Insurance is Very Easy to work with. They are always very prompt in getting your reimbursement to you. I will always have pet insurance through Met Life. Thank you.
Insurer: MetLife
By: Linda Kibby
Super quick turnaround when the health history is clean
Finally took the plunge into pet insurance when my kitty became a senior this year, even though her health has been pristine her entire life. Glad I did! Random health issue popped up, and I got paid out in less than a week with her clean bill of health.
Insurer: MetLife
By: Andy
I am very happy with met life
I am very happy with met life. My claims are processed fairly quickly. My last claim was completed within 3 days. So far I have had no problems with any of my claims submitted. I have recommended met life to three of my friends.
Insurer: MetLife
By: Gail Randio
Very fast payment in an urgent dire…
Very fast payment in an urgent dire need. Love this insurance!
Insurer: Pumpkin
By: Maria
Phone customer service was helpful and…
Phone customer service was helpful and reimbursement was swift
Insurer: MetLife
By: customer