Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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The website is easy to use
The website is easy to use, and it does not take long to get your reimbursement. I would recommend again and again.
Insurer: MetLife
By: Andrea Bartlett
This process was seamless
This process was seamless
Insurer: Fetch
By: Jessica
MetLife Pet Insurance is Piece of Mind
the MetLife Pet Insurance plan is one that you pay for the service up front and then a reimbursed. I find the paperwork very simple to fill out and upload online. I also find that the turn around time is very reasonable. I use my pet insurance at a minimum to cover the annual exam for my 2 dogs and even after paying the deductible I get several hundred dollars back
Insurer: MetLife
By: Scott E
MetLife is fast to reimburse
MetLife was always quick this year to reimburse!
Insurer: MetLife
By: Tiff
Easy to submit claims
Easy to submit claims. Quick payment. You always ask how my pet is doing.
Insurer: MetLife
By: Gracie Northern
submitted the claim the money was in my…
submitted the claim the money was in my account within 10min. the claim was for $1800.
Insurer: Pumpkin
By: Malinda kozel
Fast reimbursement
Fast reimbursement, kind customer service
Insurer: Pumpkin
By: Kelly
Simple and easy!
The claim filing experience was very simple, and the submission was approved quickly. The money (minus our deductible and co-insurance) was on the way shortly thereafter. Having this pet insurance in place creates great "peace of mind" for us. Thank you Fetch!
Insurer: Fetch
By: Ryan
Quick response and reimbursement
I downloaded the invoice and sent it and was sent an email right away it was received and would be reviewed within 15 days. I then received an email within 7 days and was told I would have my reimbursement with 3 days and it was there that day. Thank You! I can only hope all transactions are that quick and easy.
Insurer: Fetch
By: Brenda