Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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Easy to submit claims & pretty fast…
Easy to submit claims & pretty fast returns.
Insurer: Nationwide
By: Wendy
Fast easy
Fast easy, only complaint I could not just add her to my current policy that I have for my other dog
Insurer: MetLife
By: Anthony Papa
This pet insurance is great
This pet insurance is great. They cover most of my pet visits and I receive payments on pharmacy and any medical procedures done.
Insurer: Trupanion
By: Liz
My dog had a medical emergency and…
My dog had a medical emergency and Trupanion helped saved my dog’s life. I’m so grateful for this insurance. The claims were paid quickly and directly to the vet
Insurer: Trupanion
By: Madelyn
I was so grateful for Trupanion
I was so grateful for Trupanion working directly with the emergency vet I had to take my dog to. It saved my family thousands and allowed me to say “yes” to anything my dog needed. It was so easy to use too. To have that peace of mind is priceless.
Insurer: Trupanion
By: Alyssa
Cardiac issues
I am so glad I picked this insurance company back in 2021, to ensure the health and well being of my feline. They have been kind, understanding and my claims have been taken care in the shortest time possible. Without them, I do not know how I would have handled her condition.
Great experience
I recently switched from another company due to rude customer service. Pets Best was very easy to get in contact with, answered all my questions, and were polite. They paid my claim in a timely manner and without issue. I shopped around before selecting this company and they were by far the most bang for my buck.
Insurer: Pets Best
By: Lisa