Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,705 total
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Should have done this years ago!
Enrollment was incredibly easy, benefits are comparable to our past insurance but with a much better rate. Should have done this years ago!
Insurer: MetLife
By: JULIA GOSS
Great service
Great service, the pumpkin now works as they state it does. The process makes it much less painful to get the help your family dog needs ! Highly recommend this pet insurance ! My French Bulldogs are all covered by Pumpkin Care Insurance
Insurer: Pumpkin
By: Lesley
Worth it.
After paying for years and never filing a claim and wondering if it was even worth it, I just had a huge claim out of nowhere, and Healthy Paws paid without a fuss. It was a huge relief not to have to argue with an agent or fight over line items (let alone be on the hook for the whole bill, which was...daunting).
Insurer: Healthy Paws
By: Adrian Allen
Reliable and efficient
Reliable and efficient. Your system and especially your live staff made a stressful time more manageable. I had absolutely no worries and no extra fuss arranging payment for life saving surgery for my Olli.
Insurer: Trupanion
By: Kevin
Didnt refund my full eligible amount…
Didnt refund my full eligible amount tried to use my discounts in ehich they do not pay for. They owed me $50.00 and only gave me $36.00
Insurer: Spot
By: Crystal Burnside
Watch your premiums
I was a policy holder for 8 years. Last June they more than doubled my premiums without notifying me or asking for my approval. Since they do not send any monthly statement, I did not notice until several months later, but they refused to reimburse the difference. They could not even give me a good explanation for why my premiums went up so much since my pets are healthy and I had never filed a claim. If you get insurance from them, make sure to keep a sharp eye on your premiums and know they can suddenly spike without any approval from the policy holder.
Insurer: Healthy Paws
By: Michael Jacobs Goard
Thank you for having great pet…
Thank you for having great pet insurance. My Billy is covered well. Payment was sent in a timely manner.
Insurer: Spot
By: Marlaine Sauvage