Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,741 total


Verified December 16, 2025

easy to maneuver

Very easy to obtain.

Insurer: MetLife

By: amanda bonilla

Verified December 16, 2025

Easy to navigate and understand the…

Easy to navigate and understand the options.

Insurer: MetLife

By: DIANA LIEBOLD

Verified December 16, 2025

Chrome browser broken

The chrome browser did not allow me to checkout. It just stopped at the final step

Insurer: Nationwide

By: customer

Verified December 16, 2025

Great plan

Great explanation on benefits and easy enrollment process

Insurer: MetLife

By: Bryan McGraw

Verified December 16, 2025

I’ve had an excellent experience with Figo Pet Insurance

I’ve had an excellent experience with FIGO Pet Insurance. The service has been outstanding — I submitted my reimbursement request and received my payment back much faster than I expected. The process was easy and smooth, and the pricing is very reasonable for the coverage you get. I highly recommend FIGO for anyone looking for reliable and efficient pet insurance.

Insurer: Figo

By: Sondra

Verified December 16, 2025

easy enrollment!

easy enrollment!

Insurer: MetLife

By: David

Verified December 15, 2025

Quality service from a name you can trust

MetLife Pet insurance has been a trusted partner in providing veterinary care and health and wellness for my puppy. The online claims submission process is easy and straightforward. All claims have been processed promptly and paid to my account. Taking care of our furry family has been aided by our enrollment iand participation.

Insurer: MetLife

By: Louis

Verified December 15, 2025

Easy to navigate and submit a claim

Easy to navigate and submit a claim. Process was quick.

Insurer: MetLife

By: LKB

Verified December 15, 2025

The process to submit a claim is easy…

The process to submit a claim is easy and quick. The communication about my claim and frequent is easy to understand. Thank You

Insurer: MetLife

By: Brian Roberts

Verified December 15, 2025

So easy to send claim in and very…

So easy to send claim in and very responsive

Insurer: MetLife

By: Lisa Wray

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