Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Great experience and coverage
I have had a great experience with Fetch. Shortly after getting both my cats insured, one of them developed bladder stones and had to have surgery to have them removed. Fetch covered 90% after my deductible which was several thousand dollars. Last month one of her teeth broke and she needed unplanned dental surgery. Again, Fetch covered her $2000 dental bill at 90%. It has more than paid for itself and quick reimbursement within 2 weeks! I have recommended to several of my co-workers, especially because of dental coverage.
Insurer: Fetch
By: Melissa
first time buyer of pet coverage
This is my first time purchasing pet coverages. I compared several companies for converges and pricing and I paid close attention to reviews and recommendations. Prudent Pet Insurance made the process very simple and when I order coverage, I reviewed one of the exclusions and Believed that I should have purchased that coverage originally and I reached out and they amended the policy without difficulty. Looking forward to a long-term relationship with this company.
Insurer: Prudent Pet
By: Dianne Bergemann
Was no warning for the $140 initial…
Was no warning for the $140 initial charge.
Insurer: Nationwide
By: customer
ASPCA Pet Insurance
We have had ASPCA Pet Insurance for over 4 years without any issues. This past year we have used the insurance covering our 2 dogs and claims were submitted and completed timely and we were completely satisfied. I would highly recommend ASPCA for pet insurance.
Insurer: ASPCA
By: Nancy
Excellent experience!
Trupanion made an incredibly stressful emergency vet visit so much easier to handle. They covered 90% of my total bill and processed the payment the very same day services were rendered. I was truly impressed by how quickly and smoothly my claim was handled. Their efficiency and support gave me one less thing to worry about while focusing on my sick cat. I couldn’t be more grateful for the peace of mind they provided.
Insurer: Trupanion
By: Elizabeth Taylor
Representative thoroughly explained my…
Representative thoroughly explained my policy. Reimbursement process was simple.
Insurer: ASPCA
By: Marvis Burdette
The website was very easy to navigate
The website was very easy to navigate. All the information is available to help me make an informed decision.
Insurer: MetLife
By: Terrell Grooms
Incompetent customer service
Unfortunately stupid people work in customer service. After 5 years of automatic withdrawal monthly payments, the idiots had some sort of problems with automatic payments. Lost all credit card information. You need to call every month and wait between 35-55 minutes just to make a payment. They say they update it each month but unfortunately they are too stupid to figure it out
Insurer: Pets Best
By: Theresa