Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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When I had a question about a payment the claim was reviewed and the payment adjusted.
When I had a question about a payment, the claim was reviewed and the payment adjusted.
Insurer: Trupanion
By: Nancy
My rates go up and I’ve yet to have anything in return.
My rates go up and I’ve yet to have anything in return. I’ve submitted claims that take over a month to get word on anything abou.
Insurer: Trupanion
By: Nicole
Great service
Everything was smooth and processed quickly.
Insurer: Trupanion Canada
By: Jason
Thank you Trupanion!
Thank you so much Trupanion! Filing our claim was easy, your response was quick, and your coverage is so incredibly helpful! We are so glad we chose Trupanion for pet insurance!
Insurer: Trupanion
By: Christine
big balance
I never received a receipt. I didn't realize I would have to pay a fee even though I have no deductible . my bill ws like $230 something and I had to pay 93 dollars
Insurer: Trupanion
By: Sandra
Very few reimbursements for services
Took a long time and then didn’t qualify for payment
Insurer: Trupanion
By: Michelle
Very smooth, friendly process
This is the first time I have submitted a claim for pet insurance. I was quite pleasantly surprised at how easy it was to submit my claim. The person who helped me on the phone was friendly and patient and answered all my questions. Best of all, my claim was settled fairly and very quickly.
Insurer: Embrace
By: Nancy
Fast claim payment, great price and peace of mind!!!
Fast claim payment, great price and peace of mind!!!
Insurer: Pumpkin
By: Kay