Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Quick and Efficient Service
The claims are easy to file using the VitusVet app and the payments are sent electronically. All in all a very quick and efficient service. Excellent!! Highly Recomment!
Insurer: Nationwide
By: Clelia
Good policy
reimbursement for bills have been received pretty quickly
Insurer: Nationwide
By: Jennifer
don't understand the question - its weird
I appreciate the ease of filing claims and the fast turnaround of mailing the checks to me. My only complaint is the wait time on your phone calls when I call in.
Insurer: Nationwide
By: Peter
Quick and efficient
Every time I submit a claim, it is picked up quickly and within a few days, I’m already receiving an explanation of benefits and a notice letting me know that a check has been mailed. Anytime I’ve called into speak with someone live...they’ve spoken clearly and patiently answered all my questions. This insurance policy has been great for my dogs
Insurer: Nationwide
By: Kristin
Nationwide was the best decision we made!
Nationwide has been easy to use and payments are timely.
Insurer: Nationwide
By: Lyn
Knowing that Nationwide will help me with the cost helps me give my dog the best care she deserves.
I have recently learned to do the online claim filing and auto payment to my bank. This is working great and saves me a lot of time. I appreciate the confirmations so that I know the claim is being processed. I am getting used to the website and can check on the claim statement when I need to. I love my dog and appreciate the help that Nationwide gives me in providing her with her prescription food and medication she needs now that she is older.
Insurer: Nationwide
By: Debra
Quick and easy
Submitting claims has been streamlined since my last time. It's much easier and I received my payment in less than a week.
Insurer: Nationwide
By: Helen
Happy Remy
You have been very helpful with the payment and questions with the illness of my Remy
Insurer: Trupanion
By: Frederica
Because I like you.
Because, I like you. Like the attitude, like that my Vet. is tied to your claims department and I have to do nothing.
Insurer: Trupanion
By: Gary
Criminal Defence lawyer
Once I registered with Trupanion i was so impressed with how easy and simple it is to use. The reliability has eased so much stress and worry for me --- the turnaround time from submitting your bill to payment is excellent.
Insurer: Trupanion Canada
By: Mary