Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Quick claim process!
The whole claim process is so easy- especially now with the direct deposit. I had funds back in 3 business days! SO fast!
Insurer: Trupanion
By: Celia
i do not understand the amount I received back.
i do not understand the amount I received back. very unclear
Insurer: Trupanion Canada
By: Joan
Quick turnaround time
Everything went fairly quick.
Insurer: Trupanion
By: Natalie
Love Trupanion!
Great customer service and prompt payment.
Insurer: Trupanion
By: Jane
Quick and precise
I am receiving very quick and precise evaluation of my cat claim and y'all are paying me extremely quickly and I love it.
Insurer: Trupanion
By: Pamela
I have been very happy with your quick payments.
I have been very happy with your quick payments.
Insurer: Trupanion
By: Monica
Great policy! Great service!
I wasn't going to get pet insurance, but I'm so glad that I did. This policy is soooo worth it. The claims process is easy and painless. My dog was able to get the treatment she needed without fuss. It would have been thousands out of pocket otherwise. This policy saved my dog's life.
Insurer: Trupanion
By: Alana
It was so easy!
It was so easy! My vet contacted TruPanion and I had to pay the rest without worrying about filing a claim!
Insurer: Trupanion
By: Gerald
Saved me a lot
Once the deductible is satisfied they work swiftly to get your money back to you.
Insurer: Trupanion
By: Robert
Best pet insurance
Fast , efficient payment of claims. Been with Trupanion since 2009!
Insurer: Trupanion Canada
By: Teresa