Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Best pet insurance company
I was so glad I had this insurance. My little 8 lb Maltese/Yorkie got a hold of a 2 inch chicken thigh bone and swallowed it whole. She had to have immediate surgery to remove it from her stomach. I turned in the bill to insurance and had reimbursement within a couple of days. No problem with the claim at all. Awesome ins.
Insurer: Healthy Paws
By: Pam
So quick and easy!
Third time was a charm! The first two pet insurance companies that I tried were such a hassle to deal with. Healthy Paws makes it so easy! Just download their app... when you have a new claim just take a picture of the invoice through their app and hit send. You will receive emails saying they have received your claim, then another that they are reviewing it, then a final one saying it’s been completed. At that point they will either send you a check for reimbursement or you can have it direct deposited into your account. Healthy Paws has always been very fair with reimbursement. It is such a quick an easy process... I highly recommend Healthy Paws for your fur babies!
Insurer: Healthy Paws
By: Leila
worth it
Very responsive customer service and customer relations. Excellent at reimbursement in timely manner and educating customer about pet care and services available.
Insurer: Nationwide
By: carol
Great Investment For Pets
I got the $650 Wellness for my new pup. Embrace reimbursed everything needed for shots, etc. Program works as described. Took about 2 weeks as expected. Also, customer service keeps you abreast of the process. Thanks, Embrace.
Insurer: Embrace
By: Stephen
Best decision ever!
This company has really been amazing to me and my fur baby. Quick and easy claims/returns process. They even checked in to make sure my pup was feeling better!
Insurer: Healthy Paws
By: Marissa
Great Service
The whole process works perfect every time I need to take my dog to the vet. I inform the vet I have Trupanion when I make my appointment and it's taken care of by the time we leave.
Insurer: Trupanion
By: Christopher
Very easy to submit invoices.
Very easy to submit invoices. Very fast refunds. Thank you.
Insurer: Trupanion Canada
By: Deborah
Assistance is quick.
Assistance is quick. I am happy with the professionalism. The monthly payment is high. I have paid almost 80.00/mo for a very long time with no claims.
Insurer: Trupanion
By: Lisa