Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


October 31, 2020

Trupanion gets the job done fast!

I like that trupanion keeps in touch, lets me know when claim was received, and when it was processed. Sends check in a timely manner. Thank you!

Insurer: Trupanion

By: Regina

Useful
October 31, 2020

Shayna’s distress.

Process as agreed to. No glitches.

Insurer: Trupanion

By: Gary

Useful
October 31, 2020

Super easy to do!

Super easy to do!

Insurer: Trupanion

By: Allison

Useful
October 31, 2020

Easy and stress free!

Super easy!!! As I was sitting in the parking lot at the Vet ER I filed my claim. It was so easy!! Also, took a lot of the worry away knowing I had Trupanion!! I heard back from Trupanion within 24 hours of my claim! I was notified each step of the way and I think less than a week later was already reimbursed and the money deposited into my account!

Insurer: Trupanion

By: Deanna

Useful
October 31, 2020

Seamless. Thank you Trupanion.

The process was seamless and so quick. Only a handful of days from the claim submission to having the money in our account.

Insurer: Trupanion Canada

By: David

Useful
October 30, 2020

Time efficiency and helpful

The company is really time-efficiency in reimbursement. We have actually chose them since we got our furry friends in 2015. HealthyPaws is very excellent in insuring us when you have to send your babies to the hospital due to emergency. They supported me a lot when I had to send my cat to be hospitalized in emergency center. I love them!

Insurer: Healthy Paws

By: Jingdan

Useful
October 30, 2020

Tamra H

Prompt reimbursement. I’m happy I chose Trupanion as I have had no issues with them. Lexi and Scooter think so too!

Insurer: Trupanion

By: Tamra

Useful
October 30, 2020

Stormy

Simple and easy process.

Insurer: Trupanion

By: Vanessa

Useful
October 29, 2020

The ultimate peace of mind

This insurance has been worth every penny. Filing claims is effortless and takes less than five minutes. They respond and process claims quickly and have always provided great customer service. I’ve nothing but good things to say.

Insurer: Healthy Paws

By: Liz

Useful
Verified October 29, 2020

Easy to deal with claims

Very easy to submit claims. Very fast response as well.

Insurer: Trupanion Canada

By: Rose

Useful

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