Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
Other Categories
Best pet insurance / super quick payment
I’ve had this pet insurance for 15 years. It has substantially improved since pet insurance started. Their coverage is fabulous (major medical) and payment is made direct to your bank in under a week (most claims). You can submit on your cell phone via VitusVet. Great customer service and easy payment plan too! Too.
Insurer: Nationwide
By: Lynn
Seamless Process
Because my Vet office does all the paperwork for the claim, I do nothing but leave my credit card to cover whatever costs that Trupanion doesn't cover. So it's a seamless process. And in the end I hear from Trupanion for exactly what they will and will not cover. Very easy.
Insurer: Trupanion
By: Ellen
Quick hassle free approval right at the vet's office in about 10 minutes so all I had to pay was the deductible and co pay.
Quick, hassle free approval right at the vet's office in about 10 minutes so all I had to pay was the deductible and co pay. I wish my health insurance was this easy!
Insurer: Trupanion
By: Elizabeth
New client so only experience is signing up and it went well.
New client so only experience is signing up and it went well.
Insurer: Trupanion Canada
By: Evangeline
Quick turnaround on claim
I submitted a claim for Roxy’s office visit and x-rays and the claim money was in my bank exactly 7 days later!!!! I was pleasantly surprised and ha e since recommended Nationwide to several friends.
Insurer: Nationwide
By: Sheila
Easy to file claims.
We fill our dog's prescription and submit the receipt every few months, so it's routine and quite easy to do.
Insurer: Trupanion
By: Audrey
I was charged a 35 dollar startup fee that I was not told about.
I was charged a 35 dollar startup fee that I was not told about. You refused to refund me the fee while I was cancelling service after one week. We also never used the insurance and I ended up paying 65 dollars for that one week
Insurer: Trupanion
By: Austin
Awesome service as always!
Wonderful service and quick payment. I always love talking with the representatives as it is like talking to a friend who knows and cares deeply for Maui.
Insurer: Trupanion Canada
By: ELLEN