Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


May 26, 2020

Fantastic

Your service and prompt payment was fantastic

Insurer: Nationwide

By: Frank

Useful
May 26, 2020

The right choice for your animal(s)

Nationwide gives me the ability to do what is right for my animals but alleviating the stress of vet costs. They make doing business easy from the process of putting in a claim, communicating status and finally payment. I can't believe how streamlined it is. Thank you Nationwide for an experience I won't have expected in the insurance industry!

Insurer: Nationwide

By: Shawna

Useful
May 26, 2020

Very easy to use this service!

My get submits the claims and payment comes very quickly

Insurer: Nationwide

By: Jan

Useful
May 26, 2020

Stop Raising Prices so much!

Very good customer service and payment of claims, but they raise the prices alot starting from about the 3rd Anniversary of the plan.

Insurer: Nationwide

By: Cheryl

Useful
May 26, 2020

Process slow... blame it on Covid-19?

Dawson is doing well. I finally got the reimbursement and it was just what I expected. Thank you!

Insurer: Nationwide

By: Linda

Useful
May 26, 2020

Quick and easy to file claims, quick reimbursement too!

Have had 3 claims in short period of time and have been reimbursed quickly.

Insurer: Nationwide

By: Mary

Useful
May 26, 2020

Fast, Easy Claims Process

We have an English Bulldog, so health issues / incidents can be more common but Nationwide Pet Insurance has been quick and easy with claims and makes us feel safe taking care of our little buddy. They have covered everything we have needed and have been very fast sending us our money reimbursement.

Insurer: Nationwide

By: Kayla

Useful
May 26, 2020

working with nationwide pet insurance has been a pleasure and easy.

the easiest part is that vca pet hospital/vet has my claim form and they submit it for me every time.

Insurer: Nationwide

By: robert

Useful
May 26, 2020

Claim Submission

Our furbaby hurt his leg playing in the backyard, and with confidence we took him to the vet, he needed x-rays and medication. We submitted the claim, and were reimbursed within 10 days.

Insurer: Nationwide

By: Tracy

Useful
May 26, 2020

I am very happy I chose Pets Best Insurance plan

Love the ease of setting everything up, filing claim and setting up direct deposit info. It took about 3 weeks to receive the reimbursement from the insurance company. Very happy overall. I just need to figure out how to add my other pet. Can't find where to add pet in my account.

Insurer: Pets Best

By: Tina

Useful

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