Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


November 02, 2020

I have always has a good experience with customer service I’ve always been pleased with the coverage I’ve received in my policy.

I have always has a good experience with customer service, I’ve always been pleased with the coverage I’ve received in my policy. Also the speed at which decisions are made regarding coverage and the speed of pay has been excellent.

Insurer: Trupanion

By:

Useful
November 02, 2020

JACK

SUCH AN EASY & QUICK PROCESS!!!!!!!! THE BEST!!!!

Insurer: Trupanion

By: BROOKE

Useful
November 02, 2020

Finally got insurance!

Super easy and quick! Any questions were addressed on the website. Thanks!

Insurer: Trupanion

By: Yelena

Useful
November 02, 2020

BEST CHOICE FOR YOUR FURBABIES!

Trupanion always makes it so easy to file a claim and payment is made promptly. I will always recommend Trupanion as a first choice when it comes to your pets health.

Insurer: Trupanion

By: Ilene

Useful
November 02, 2020

I enjoyed talking to Sara from Trupanion.

I enjoyed talking to Sara from Trupanion. I simply called to change my credit card on file for payments, and she started off by asking how myself and my dog are doing. It just felt warm and inviting. Thank you!

Insurer: Trupanion Canada

By: Celina

Useful
November 01, 2020

Quick and easy customer service and claim payment

Quick and easy customer service and claim payment

Insurer: Trupanion Canada

By: David

Useful
November 01, 2020

easy as 1-2-3

clear explanation of the plan and ease of signing up

Insurer: Trupanion

By: Elliott

Useful
November 01, 2020

Easy peasy

So easy - claim was resolved in 24 hours

Insurer: Trupanion

By: Danette

Useful
November 01, 2020

So easy.

So easy... the vet office contacted Trupanion. I didn’t have to do anything. My dog has had to have 2 knee surgeries in the past 3 months. I’m very thankful for you!

Insurer: Trupanion

By: Kelly

Useful
November 01, 2020

Service above and beyond!

Very efficient and helpful. Paid quickly.

Insurer: Trupanion

By: Donna

Useful

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