Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Thank you for helping us with Thelma's claims!
Prompt payment and friendly service!
Insurer: ASPCA
By: Joyce
pleasantly surprised with the coverage and no hassle over reimbursement
initially reluctant to get pet insurance do to previous experiences. Everything was made easy and hassle free for reimbursement
Insurer: Nationwide
By: Frank
Convenient, No Hassle and Great Service!
I've used this policy for emergencies, puppy shots, spaying and followup visits. So far I've had great results and it's paid as stated. The app on my phone is simple to use. Nationwide responds quickly and the fact they do direct deposit makes it even better.
Insurer: Nationwide
By: Sabra
Great , quick service !
Our Yellow Lab’s hospital cost was covered and the reimbursement was quick and accurate . I’ll keep our coverages for two yellow Labs indefinitely because I have experienced the out of pocket cost without Nationwides great coverage .
Insurer: Nationwide
By: Randy
OMG! This is great!!!! Easy, fast, perfect.
We have never had insurance before and I can't say enough. from the quote to the payoffs, Nationwide was sooooo fast and easy.
Insurer: Nationwide
By: Kim
Easy claims process- thank you!
I'm so glad I chose to insure Boba with Nationwide. Thanks for making it easy. I especially like the app where I can submit claims.
Insurer: Nationwide
By: Kelli
I highly recommend Nationwide Pet Insurance if you love your pet!
I have been a Nationwide Pet insurance customer since 2014. When I joined, my dog was a healthy 6 years old with no preexisting health conditions. For the first several years I only needed to submit a claim twice a year when I took my dog in for his semi-annual checkup. I was always shocked with how much was reimbursed (typically 85% or more) on every visit and I received the reimbursement ACH direct deposit within 1-2 weeks of submitting the claim. Because of this, I made sure to take my dog to consistent vet appointments to ensure his health, without worry of how much I needed to pay when I checked him out. I didn't truly appreciate Nationwide Pet Insurance until this last year. My dog is now 12 years old, has developed arthritis, allergies, and gets sick on a more consistent basis. I have had to take him to the vet several times in the last year due to natural old age. Constantly going to the vet can add up quickly, but with Nationwide, I have been reimbursed up to 85% of his bills and paid within 1-2 weeks every time. If you don't want financial strain to get in the way of keeping your pet healthy and comfortable, I highly recommend Nationwide!
Insurer: Nationwide
By: Steve
Thank you
Excellent assistance with getting my claim processed in a timely fashion
Insurer: Nationwide
By: Lamont
Best decision ever!
I researched many pet insurance providers when we got our dog and Healthy Paws was a great decision! Their coverage offered many price points depending on the deductible you wanted and reimbursement percentage that mattered. We did have to submit a claim for the first time and their process was easy and the customer service was incredible! They regularly communicated with me every step, Checked in on my pet regularly to see how he was doing after his surgery and the overall experience was just incredible. Highly recommend you don’t go without pet insurance as procedures can be expensive and would highly recommend Healthy Paws as your provider!
Insurer: Healthy Paws
By: Deb
Always a great experience!
We've had to submit a handful of claims over the past 4 years that we have had our two cats and it's always so easy and fast! We've never had any issues with our claims. You never want your pets to be injured or sick but it's really reassuring to know that Nationwide will make the claims process easy at the end of all of it. Thanks you Nationwide!
Insurer: Nationwide
By: Renee