Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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A+
It was easy and I received an email as soon as it was complete which was quick. Thank you.
Insurer: Trupanion Canada
By: Susan
Quick payment-very helpful
They were very helpful with a pre-approval claim for a prescription and once we had the paid claim they were very prompt about paying it.
Insurer: Trupanion
By: Debbi
Cyrus
The lady was very helpful and made it easy to sign up
Insurer: Trupanion Canada
By: Tammy
First experience
I have not processed a claim yet. Enrollment was not smooth. My credit card was rejected. I tried it again 2 days later and it worked.
Insurer: Trupanion
By: Anthony
Sadie
Trupanion did not pay their portion at time of visit and idont know why. They always do!! They did reimburse me a couple of days but that is the reason I have Trupanion. No claims.
Insurer: Trupanion
By: Annemarie
Thanks, Trupanion!
Trupanion followed through quickly with our claim. There was minimal paperwork and the payment was put directly into our bank account. Best of all, we were able to provide the best care for our sweet fur baby. Thank you!
Insurer: Trupanion
By: John
Happy to recommend
Seamless, quick, experience. No issues or delays between signing up and receiving a reasonably priced plan. Thank you, I appreciate your services.
Insurer: Trupanion Canada
By: Jonathan
You are very prompt in paying my claim.
You are very prompt in paying my claim. Very polite and helpful thank you M Saunders
Insurer: Trupanion Canada
By: Margaret
Trupanion has always been kind and easy to deal with.
Trupanion has always been kind and easy to deal with. They pay promptly and I have been very happy with their support in difficult times.
Insurer: Trupanion
By: Madelyn
Great experience
This was my first time getting pet insurance for a rescue dog, and I won¡¦t go without it again. I had no idea that surgery could be so expensive. I don¡¦t know what I would have done without the financial support. The claims experience was much simpler than I expected. The claim was submitted easily, and I received an auto deposit the next day. Thanks Trupanion team!
Insurer: Trupanion Canada
By: Carmen