Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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good customer service and ease of payment and right amount of communication
good customer service and ease of payment and right amount of communication
Insurer: Trupanion
By: Deborah
Brenda F.
Trupanion Express at the veterinary's office has been such a blessing. They submit the claim, I pay my 10%, that simple. I love it. I have a dog that has needed a lot of surgeries and procedures and Trupanion has provided coverage without issue every single time. If I didn't have Trupanion, I would not have been able to afford to keep my dog. I would highly recommend Trupanion to anyone!!!
Insurer: Trupanion
By: Brenda
Awesome!
Claim process was so easy! I did on line and had my money in a couple of days! I have had other companies for pet insurance but Trupanion is the best!
Insurer: Trupanion
By: Amy
Very worth the money
Excellent process to pay out
Insurer: Trupanion
By: Joan
Claudia Miller
No hassle with claims fast and easy. Thank you
Insurer: Trupanion
By: Claudia
Trupanion has your back.
Once again, Trupanion was there fulfilling it's promise to quickly process our claim and reimburse us accordingly. Thank you Trupanion!
Insurer: Trupanion
By: Darlene
We love TRUPANION - #1.
Can't say enough good things about Trupanion. They are ALWAYS quick with the payments and when you have to call they are always friendly and helpful.
Insurer: Trupanion Canada
By: Mitch
Best pet insurance - SUPER EFFICIENT
Every claim is processed so quickly that the money is back in my account almost as fast as the vet bill goes through. I can submit a claim online in 10 seconds by attaching the PDF of the invoice and I'm on my way. This is no comparison to human health insurance which is slow and difficult and never pays what you think you should get.
Insurer: Nationwide
By: Heather