Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
Other Categories
Exceeded Expectations
I was hesitant to purchase pet insurance, but chose Healthy Paws. Filing my first claim was easy. They responded right away, kept me informed as they reviewed the claim. Payment was received within 7 to 10 days. They even followed up on my Pet’s health. I highly recommend them.
Insurer: Healthy Paws
By: Cindy
Keegan
Our experience was great from my phone call for Keegan¡¦s account number, to a quick approval, and final payment to Galt Animal Hospital. Thank You
Insurer: Trupanion Canada
By: Dianne
Trupanion Is a Good Company..
Although our monthly payment has more than doubled in the last 9 years ($72.19) the company does reimburse quickly and we¡¦ve had no issues with Trupanion at all.
Insurer: Trupanion
By: Doug and Carol
Trupanion is an excellent company.
Trupanion is an excellent company. I have been with them for almost 8 years now. Never any issues. Extremely fast payments on claims. Forms are easy to fill out and can be sent right from the vet's office. Prompt service, no hassles, extremely pleasant staff when/if you need to call in for questions. Rates are fair and don't increase as your pet gets older. I highly recommend this company to all pet owners.
Insurer: Trupanion Canada
By: Kristine
TruPanion is the best!
Flawless as usual. My vet submitted his invoice online and payment was issued the following day. I only wish all insurance companies were as honest and efficient as TruPanion.
Insurer: Trupanion
By: Rhonda
Great service from Trupanion
Our maltese was neutered and had complications because a testicule was embedded inside near a kidney. The extra costs of the operation, which lasted 3 hours according to the vet, was paid (90%) less the deductible. Trupanion handled all the paperwork with the Vet Hospital.
Insurer: Trupanion Canada
By: Raymond
Processing claims
At first my original vet would put thru the claim right then and there, my new vet does not do that so I need to process my self. Every time has been quick with reviewing and answering my claim. Thanks, great job
Insurer: Trupanion
By: Helene
Thank you Trupanion!!
Easy upload for claim, fast response and payment. Trupanion has been well worth the cost!!
Insurer: Trupanion
By: Melissa