Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


May 22, 2020

Great Service

The whole process works perfect every time I need to take my dog to the vet. I inform the vet I have Trupanion when I make my appointment and it's taken care of by the time we leave.

Insurer: Trupanion

By: Christopher

Useful
May 22, 2020

Very easy to submit invoices.

Very easy to submit invoices. Very fast refunds. Thank you.

Insurer: Trupanion Canada

By: Deborah

Useful
May 22, 2020

Assistance is quick.

Assistance is quick. I am happy with the professionalism. The monthly payment is high. I have paid almost 80.00/mo for a very long time with no claims.

Insurer: Trupanion

By: Lisa

Useful
May 22, 2020

1 st time user was easy.

1 st time user was easy.

Insurer: Trupanion

By: DENNIS

Useful
May 22, 2020

I love having Trupanion insurance for my

Always so easy. Never any negative feedback from the vet about payments, making using this insurance a breeze!

Insurer: Trupanion

By: Darla

Useful
May 22, 2020

best pet insurance

great service fast accurate response and payments

Insurer: Trupanion

By: Elaine

Useful
May 22, 2020

Best company ever!

I have already told many people about you. I think you are awesome. Very fast service and money in my account quickly. Best ever! TY so much

Insurer: Trupanion

By: Susan

Useful
May 22, 2020

It was super easy to contact someone and my claim was covered within 1-2 business days - including depositing my reimbursement in the bank.

It was super easy to contact someone and my claim was covered within 1-2 business days - including depositing my reimbursement in the bank.

Insurer: Trupanion

By: Jodi

Useful
May 22, 2020

Truly a Life Saver

Trupanion allowed us to spend more time with our Buddy. The claims submission was fast and easy, the approval process was quick and the payments were sent immediately on approval. I recommend Trupanion to anyone that ask me about Pet Insurance. Thank you for giving us the extra time with Buddy!

Insurer: Trupanion

By: Barbara

Useful
May 22, 2020

Excellent zero hassles and payment straight away.

Excellent, zero hassles and payment straight away.

Insurer: Trupanion Canada

By: Kerri

Useful

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