Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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super easy claims great turn around times
Great experience with Nationwide. Easy claim process, good customer service, quick reimbursement! I have very happy with Nationwide!
Insurer: Nationwide
By: Evelyn
Good service
My experience with trupanion has always been positive. They are quick to process claims, and the new claims online is easy. My only complaint is that my premium keeps increasing.
Insurer: Trupanion
By: Shelley
Fractured tooth due to traumatic injury
It was very quick the clinic took care of all the paperwork and trupanion handled the rest very very nice
Insurer: Trupanion Canada
By: Erin
Trupanion delivers great service. !!
Response to claim which was submitted in less than 24 hours. Reimbursement followed about 72 hours later. Outstanding service.
Insurer: Trupanion
By: Vilma
Smooth process!
Easy forms to fill out, quick turnaround and great service!
Insurer: Trupanion
By: Jessi
Because of the easy access to a live agent.
Because of the easy access to a live agent. The simplicity of completing a claim. The quick turn around time to pay the claim. The courteousness and professionalism of the agents.
Insurer: Trupanion
By: Yolanda
Very easy to file a claim.
Very easy to file a claim. Reasonable price for insurance. It has covered 90% of costs for the condition my dog has.
Insurer: Trupanion
By: Brian
Easy to file a claim online with just taking a picture of the invoice from the vet.
It was super easy being able to file a claim, all I had to do was follow the very easy online instructions, take a clear photograph with my cell phone of the invoice and it was taken care of.
Insurer: Nationwide
By: Kenneth
Nationwide Insurance is great!
Thank you so much for processing Tilico's current bills fast. Thank God he's doing much better he's himself now . I really appreciate the money back in this difficult time.
Insurer: Nationwide
By: Ana