Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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trupanion excells with service
From the time the claim was submitted to receipt of resolution e-mail resolution was about 24 hours! The reimbursement check arrived a few days later. This should be the gold standard for all service industry businesses to strive for. Thanks
Insurer: Trupanion
By: Robert
Thank you!
I have been a client for several years. As I now how a 13 year old and 17 year Pomeranian, my needs are more urgent for services. Your company has been so amazing in not only my coverage, but the payment system just gets easier and easier to use. Also, I love how you check in on my seniors with emails and notes acknowledging the illness. Thank you for helping me on this journey.
Insurer: Nationwide
By: Dana
Getting this pet insurance was the smartest decision we made.
Getting this pet insurance was the smartest decision we made. When the vet didnt claim straight to Trupanion, we got our reimbursement within the week. Then the claims are billed directly and it is easy and fast. They are always in contact with us updating any news. We simply love it.
Insurer: Trupanion Canada
By: Rosario
Pet Insurance WELL WORTH THE $
As always, I am shocked at how quickly you process the claim and the money shows up in my bank account. This is our 4th dog and I wish I had insurance on all of them, well worth the $. Our doggie has contracted which looks like a lifetime disease of Valley fever and the medicine costs a lot but with insurance we pay 10% after the quick reimbursement. I tell everyone about your company!
Insurer: Trupanion
By: Gene
The Absolute Best!!!!
You are probably the most efficient insurance company I have ever dealt with. Immediately I get an email that my claim is being processed and then shortly thereafter a check. I do recommend you all the time, I also want to thank you for helping me to take such good care of my dog during these rough times.
Insurer: Trupanion
By: Pat
Love Trupanion
Always have an excellent experience with Trupanion. Pay what they should and promptly.
Insurer: Trupanion
By: Daneen
Easy claim and payment process.
Easy claim and payment process. Always helpful whenever I had to call. Have recommended to several people already!
Insurer: Trupanion
By: Mary
VPI MAKES IT EASY
I have been a client for over 15 years and I could not reccomend VPI more highly. There are lots of pet insurance companies to choose from these days, yet I have stayed with VPI. The process from vet visit to process a claim has been made so simple (on line). And the reimbursement is via direct deposit and usually within a week. I0 dog paw rating🐕
Insurer: Nationwide
By: Jill
So glad I got Nationwide pet insurance when I did!
My dog, Benji, was 4 months old when I signed him up for insurance (we have now had this insurance for 3 months). I'm so glad I got him covered early on. You just never know what might happen. When he was 5 months old he ate grapes and rushed him to the vet ($500+ bill) and then when he was 6 months old he was attacked by a German Shepard while we were walking ($800+ bill but thank goodness he was okay). It would have been hard to pay for everything had I not had the insurance. I submitted my claims and was surprised by how fast I was reimbursed (4-7 days). So far I am a happy customer!
Insurer: Nationwide
By: Charlyn
Claims are fast and easy
Making claims with Nationwide couldn’t be easier. I like that I can do everything online and the response time is speedy. I usually have a payment in my account in just a few days!
Insurer: Nationwide
By: Cory