Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


May 18, 2020

Recommend 100%

Thankfully have never had an issue with any claims! My vet always gets a quick response & payment

Insurer: Trupanion Canada

By: Kathryn

Useful
May 18, 2020

Got answered quick and direct payment to vet was a bonus.

Got answered quick and direct payment to vet was a bonus.

Insurer: Trupanion Canada

By: Aaron

Useful
May 18, 2020

Owner of Bailey

very easy the vets send it all in can u let me know how i do direct deposit

Insurer: Trupanion Canada

By: Sherry

Useful
May 18, 2020

Trupanion review

Prompt at vet, great email response. Just hoping that my premium doesn’t go up because I used this service!!!

Insurer: Trupanion Canada

By: Susan

Useful
May 18, 2020

Great service!

Always fast and efficient!

Insurer: Trupanion Canada

By: Nancy

Useful
May 18, 2020

Great Service

I never have an issue with any claims, even if they don't get paid (which isn't often). Very clear responses and explanation on the process and the status of my claims. Fast processing and reimbursements.

Insurer: Trupanion

By: Kevin

Useful
May 18, 2020

Fat claim service!

Great service and very quick to respond and finish our claim.

Insurer: Trupanion

By: Stacey

Useful
May 18, 2020

Easy claim process

online claim form was simple verification of receipt and completion of claim done within 3 days.

Insurer: Trupanion

By: Connie

Useful
May 18, 2020

Fabulous Service!

My claims got processed within 48 hours and payment in my account within 1 week. Fabulous service!

Insurer: Trupanion

By: Carol

Useful
May 18, 2020

Recommend 100%

Thankfully have never had an issue with any claims! My vet always gets a quick response & payment

Insurer: Trupanion

By: Kathryn

Useful

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