Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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You made this easy during a time that was difficult for us.
I would and have recommended Trupanion to family and friends. It was great to be able to talk to someone multiple times in the middle of the night - double checking that things could be covered or what was the process. The agents were always caring, thoughtful and understanding that I was not at my best because I was worried about George my dog who needed emergency surgery. They helped make things easier and helped make it easier for my vet to set up a direct payment from them in these particular circumstances. A Thank You to all of the phone agents I spoke to - you represent the company so well.
Insurer: Trupanion Canada
By: Rhonda
Straight forward enrollment
It was an easy and fast process
Insurer: Trupanion
By: Silvia
Easy to contact and Alan was able to help me with having the Policy number corrected.
Easy to contact and Alan was able to help me with having the Policy number corrected.
Insurer: Trupanion Canada
By:
Best Insurance
I’ve had Healthy paws insurance for almost a year and they’ve been great. They have refunded 80% of my Bull terries bills back to me and now they offer (direct deposit), so as soon as your claim is approved, the money goes directly into you account or you can do it the old way and they’ll send you a check in the mail. My bull terrier had surgery and after the clim was approved, I received an email from Tim who works for Healthy paws and he wanted to know how my dog was doing. That made me appreciate them so much more. It’s the small things that count.
Insurer: Healthy Paws
By: Kyle
Excellent!!
I did a claim online and it went smooth, nothing stressful. I got the money deposited straight into the Bank. I was very happy how everything was handled. Thank you very much!
Insurer: Trupanion
By: William
Amazing insurance. A must have for pets.
When we had to take our dobie into the emergency hospital for a venomous snake bite, Trupanion quickly processed the claim before we even picked her up. I am so glad that we have Trupanion!
Insurer: Trupanion
By: Misty
Cannot have a Pet and not have this Insurance
I’ve had Healthy Paws Insurance since I first got my dog four years ago. I’ve had nothing but a great experience. Easy claim process and fast payments. They even checked on my Bentley to see how he’s doing. If you have a pet, you must get this insurance. When Bentley gets sick I only have to focus on him getting better and not costs because I have Healthy Paws.
Insurer: Healthy Paws
By: Erica
Healthy Paws Pet Insurance does everything you expect....and more!
Healthy Paws was the best partner we could have had for all the years we had our Old English Sheepdog , Gracie. They really cared about her health, always checked to see how she was doing. They paid every single invoice without ever a question, they paid the bills....within days. Healthy Paws made some of the most difficult times easy to deal with. I could never imagine having a pet without Healthy Paws...and I’ve owned dogs for 45 years.
Insurer: Healthy Paws
By: Richard
Recommend
I like that you direct deposit and pay claims promptly. However am confused by the deduction policy.
Insurer: Trupanion
By: Christina
Seamless Claim
I’ve had Trupanion coverage for my doggy daughter since she was very young. Now she’s 10 and has cancer. Her vet doctor filed the first claim for her lab work to meet the deductible as we begin her medical analysis and treatment plan. The process was seamless for us.
Insurer: Trupanion
By: DEBRA