Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


May 13, 2020

Prompt reimbursement

Easy to submit receipt. Prompt reimbursement. Thank you

Insurer: Nationwide

By: Patty

Useful
May 13, 2020

Easy to file claim, fast payment

My dog lost use of her back legs and we needed to see the vet fast. With all the stress filing the insurance claim was the easiest part of all. The turn around time for the payment was super fast. Made caring for my poor sick pup much easier. Thank you.

Insurer: Nationwide

By: Shelia

Useful
May 13, 2020

I let everyone know how great you guys are

Amazing, easy to do. The app is great as well. I have a copy at the vet in Mia’s file so they can send it over.

Insurer: Nationwide

By: alicia

Useful
May 13, 2020

Helpful

I appreciated the money assistance as the stress of a dog bite and my injured dog was enough!

Insurer: Nationwide

By: Tanya

Useful
May 13, 2020

Thankful for the insurance and easy claims.

I am so thankful for the insurance and the help it's been. My cat's had several health issues this year and had a very scary couple of weeks back in February but he's doing much better now and having the insurance helped ease the stress.

Insurer: Nationwide

By: Shannon

Useful
May 13, 2020

Extremely quick turnaround between submitting claim and receiving payment electronically only 3 days I believe.

Extremely quick turnaround between submitting claim and receiving payment electronically, only 3 days I believe. We submitted preapproval requests and were approved in less than an hour. Very please with our experience.

Insurer: Trupanion Canada

By: Natascha

Useful
May 13, 2020

Great experience so far!

It was so easy and convenient!

Insurer: Trupanion

By: Leah

Useful
May 13, 2020

Submission online was easy and fast.

Submission online was easy and fast.

Insurer: Trupanion

By: Whitney

Useful
May 13, 2020

Excellent support

My dog recently developed serious diarrhea and pancreatitis was diagnosed. My vet submitted the bill directly to Trupanion and I only had to pay my portion. No fuss at all. Thank you!

Insurer: Trupanion

By: Jaco

Useful
May 13, 2020

Best thing since sliced bread

24/7 real person response... quick and easy reimbursement...well worth the money... you get what you pay for

Insurer: Trupanion

By: Paul

Useful

Compare top pet insurance providers plans.