Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Extremely quick turnaround between submitting claim and receiving payment electronically only 3 days I believe.
Extremely quick turnaround between submitting claim and receiving payment electronically, only 3 days I believe. We submitted preapproval requests and were approved in less than an hour. Very please with our experience.
Insurer: Trupanion Canada
By: Natascha
Great experience so far!
It was so easy and convenient!
Insurer: Trupanion
By: Leah
Submission online was easy and fast.
Submission online was easy and fast.
Insurer: Trupanion
By: Whitney
Excellent support
My dog recently developed serious diarrhea and pancreatitis was diagnosed. My vet submitted the bill directly to Trupanion and I only had to pay my portion. No fuss at all. Thank you!
Insurer: Trupanion
By: Jaco
Best thing since sliced bread
24/7 real person response... quick and easy reimbursement...well worth the money... you get what you pay for
Insurer: Trupanion
By: Paul
Submission online was easy and fast.
Submission online was easy and fast.
Insurer: Trupanion Canada
By: Whitney
S Shea
Always prompt payment and communication
Insurer: Trupanion
By: Susan
So thankful I have Trupanion for my dog!
Easy and fast claims experience!
Insurer: Trupanion
By: Janet
Quick claim reaponse
The vet submitted the claims for me. Trupanion responded quickly.
Insurer: Trupanion
By: Michelle
Quick and Easy Claim Processing
It was very simple and quickly addressed. The entire transaction was handled online and I was very pleased to receive an itemized summary of the claim and within a couple of days the funds were directly deposited into my bank account.
Insurer: Trupanion
By: Francie