Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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The review of the claim was fast
The review of the claim was fast, and I received the payment just in a few days.
Insurer: MetLife
By: Tami Ujiie
it was quick and simple
it was quick and simple
Insurer: Nationwide
By: Dwight C Doane
Prompt consideration and payment
Prompt consideration and payment
Insurer: Fetch
By: Raymond Bower
Easy experience
Easy experience. Quick reimbursement!
Insurer: MetLife
By: customer
Prompt payment
Prompt payment. Excellent online processing. Everything a quality insurance company should be.
Insurer: Pumpkin
By: Toby
immediate response and fare payment
immediate response and fare payment
Insurer: MetLife
By: Zahra
It was easy to understand.
It was easy to understand.
Insurer: MetLife
By: Yesenia
I didn’t like how complicated direct…
I didn’t like how complicated direct deposit is to set up. It takes way too long and the app is glitchy. I had to submit by direct deposit three times and it’s still pending for days despite a previous claim already being directly deposited.
Insurer: Healthy Paws
By: A h
Easy claim process and quick payment
This interaction with MetLife was seamless and an improvement over previous ones. I uploaded my receipt and vet notes to the site, and within about 3 days I received reimbursement. It was a pleasure.
Insurer: MetLife
By: Rebecca