Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


June 10, 2026

Good so far will wait until approval

Good so far will wait until approval

Insurer: Nationwide

By: customer

June 10, 2026

easy to put in bill and fast to recieve…

easy to put in bill and fast to recieve our amout it covered

Insurer: Healthy Paws

By: customer

June 09, 2026

Timely payments always helpful

Timely payments always helpful, refunds

Insurer: MetLife

By: customerDi

June 09, 2026

Quick and Easy!

I just processed my first claim for my dog's dental surgery. I got paid back in just under a week! It was SO much less hastle and SO much quicker than any other pet insurance company I have ever worked with. All you have to do is upload the receipt in the portal, super super user friendly, and they take care of the rest. Highly recommend.

Insurer: MetLife

By: Noellie Martinez

June 09, 2026

Good Value with Fast and Efficient Service

Joshua Sabado was very efficient in canceling one policy while reinsuring and adding another pet to synchronize both coverages and dates for my policies. I appreciate his expertise with no issues receiving the canceled policy refund. I appreciate FAST and EFFICIENT these days. Thanks Fetch!

Insurer: Fetch

By: Allen McGovern

June 09, 2026

It was easy to navigate and get signed…

It was easy to navigate and get signed up! I had my late dog insured with MetLife also and I always had the best experience with them!

Insurer: MetLife

By: Dana Schultz

June 09, 2026

It was extremely easy to do online

It was extremely easy to do online. I did not have to call and talk to anyone price for too bad for all the options that I chose. We have to wait and see how the claim process is when I have a claim but so far I’m happy with the company

Insurer: Pumpkin

By: Raymond

June 09, 2026

Signing up was easy

Signing up was easy

Insurer: Nationwide

By: customer

June 09, 2026

Quality client experience

The promptness of response and delivery of check was amazing.

Insurer: MetLife

By: Lois Demonte

June 09, 2026

It was very easy to do and fill out…

It was very easy to do and fill out information

Insurer: Pumpkin

By: lobarras

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