Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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Easy to submit documents
Easy to submit documents. The processing occurred quickly and the reimbursement was accomplished quickly. Updates were given along the way.
Insurer: Fetch
By: Karen Diaz
Easy to purchase and great description…
Easy to purchase and great description of the policy's
Insurer: Nationwide
By: John Merrill Jr
So easy to submit claims and payment it…
So easy to submit claims and payment it quick!
Insurer: MetLife
By: customer
Easy and fast claims process
Easy and fast claims process
Insurer: MetLife
By: customer
Quick reimbursement and it now finally…
Quick reimbursement and it now finally allows more than 3 pages to be uploaded on the app for a claim.
Insurer: MetLife
By: Adele Varga
Quick reimbursement
MetLife has been great about reimbursing my claims very quickly! Very impressed so far!
Insurer: MetLife
By: Lori Dow
Fast payment with good coverage.
Fast payment with good coverage.
Insurer: MetLife
By: customer
Very fast in processing our claim
Very fast in processing our claim. Thank you for the great service!
Insurer: MetLife
By: Matt
You changed policy in midstream
You changed policy in midstream. Just to delay payment. Sorry. I am definitely looking for a more reliable company.
Insurer: MetLife
By: Sherry Lowery