Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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Excellent service on claim
Excellent service on claim. Payment made quickly.
Insurer: Trupanion
By: PRICE
We trust Healthy Paws!
I can't thank Healthy paws enough! Our Mini Dachshund had IVDD surgery on MAY 7. We claimed MAY 10 : They recieved and in porocess same day. MAY 1 1 : They completed the process MAY 12 : We recieved the reimbursement They processed amazing speed. As we were still overwhelmed by our dog situation, it was a huge support and service for us. We has been with Healthy paws for 5 Years now and they never asked complicated questions but always give us clear EOB when we claimed. We trust Healthy paws!!! Thank you.
Insurer: Healthy Paws
By: minori kawasaki
Fast and efficient
Reimbursement was quick and when I reached out because I found an error it was rectified immediately!
Insurer: Trupanion
By: Sara
Once I filed my claims you paid very…
Once I filed my claims you paid very fast. Which.i really appreciate. Glad I'm part of your family
Insurer: Trupanion
By: Joanna
It was easy to add a pet
It was easy to add a pet
Insurer: ASPCA
By: Hannah Ozment
Glad I Chose MetLife
Easy, fast, and quickly got reimbursed. Made me glad I got pet insurance with MetLife.
Insurer: MetLife
By: customer
Met life has been great over the years
Met life has been great over the years. Prompt response and quick reimbursements .
Insurer: MetLife
By: customer
I am satisfied with the insurance
I am satisfied with the insurance. Just wish I would not have to be reimbursed for charges.
Insurer: ASPCA
By: Rewa Grooms
Super easy to use
Super easy to use! We were able to take care of our dogs no problem!
Insurer: MetLife
By: customer