Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,830 total


Verified May 18, 2026

Saved us thousands!

Our dog is 9 years old and she has been insured by Trupanion since we brought her home as a puppy. At about a year she developed a seizure disorder. Trupanion has saved us thousands and thousands of dollars! Never a quibble about claims and prompt payment is always delivered.

Insurer: Trupanion

By: Vickie M Schafer

Verified May 18, 2026

MetLife for the win! 🐶

I feel like I’ve become a spokesperson from MetLife’s pet insurance. After not having pet insurance with my last dog, I knew I needed to get it this time. Turns out my current dog, blessed Rosie, has allergies, injuries, all the things. MetLife has covered as the plan stated and been quick to refund my expenses. I’ve been completely impressed from start to finish!

Insurer: MetLife

By: Sarah M

Verified May 18, 2026

It is easy to file a claim and the…

It is easy to file a claim and the response to the claim is quite fast.

Insurer: MetLife

By: Robert Jacobs

Verified May 18, 2026

So quick to process a claim!

So quick to process a claim!

Insurer: MetLife

By: customer

Verified May 18, 2026

Filing a claim was easy and simple

Filing a claim was easy and simple. Received my refund in just a few days

Insurer: MetLife

By: customer

Verified May 18, 2026

You are repeatedly asking for a review…

You are repeatedly asking for a review but I have yet to be approved or denied but been billed... Your putting the cart before the horse in my opinion, where do I find out if my pet is insured???

Insurer: Nationwide

By: Rebecca Hurlburt

Verified May 18, 2026

It was fast and easy i got paid very…

It was fast and easy i got paid very fast.

Insurer: MetLife

By: customer

Verified May 17, 2026

Everything was very easy to submit

Everything was very easy to submit, fast turn around on my claim

Insurer: MetLife

By: customer

Verified May 17, 2026

Was fast and easy

Was fast and easy

Insurer: Nationwide

By: Drew Swanson

Verified May 17, 2026

Easy to use

Easy to use, payments come quickly. No hassle. Super happy with this pet insurance!

Insurer: MetLife

By: Laurie

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