Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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No fuss, just service.
I wish all insurance companies were like you guys! You are great! The vet sent in the claim, a few days later the money was in my bank account! I was kept informed via email at all times. No fuss, just service.
Insurer: Trupanion
By: Larry
fast payment-easily available for questions
fast payment-easily available for questions
Insurer: Trupanion
By: Iris
Great Experience With Trupanion
I’ve always had great experience with my claims and response time. I have recommended Trupanion to all my friends with pets.
Insurer: Trupanion
By: Vickie
Never had insurance before
It is very easy to apply the cost of the emergency vet to my deductible. Very happy I purchased insurance.
Insurer: Trupanion
By: Barbara
Love the direct payment to the vet no gimmick.
Love the direct payment to the vet, no gimmick.
Insurer: Trupanion
By: Wymond
Response time for claims - Excellent!
I was very happy with the timely manner in which I received my money back. It made it so much easier for me to pay off the credit cards I put the hospital charges on.
Insurer: Trupanion
By: Jack
Direct deposit and claims
First time I sent the bill on line. After a couple of tries (not too computer Savy). I was able to upload my claim. Also changed to direct deposit. A lot easier.
Insurer: Trupanion
By: Colleen
Trupanion
So far so good. Premiums are still to high, but at least there is no non-sense with the payment of the claims. Timely and accurate. Thanks
Insurer: Trupanion
By: Mike