Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Financial ease during our pups surgery!
Our dog Remy unfortunately had to go under TPLO surgery. I called ahead of time to customer service to ensure this was covered. They were super helpful and of course covered the entire surgery. The direct deposit option is great and made the financial process of this a breeze! Thank you!
Insurer: Healthy Paws
By: Katie
best insurance decision i could have made
my dog recently started to get severe allergies, we have had to take her to the vet many times within the past couple of months, at one point i even had to take her emergency. Thankfully, we were covered through HealthyPaws, all of the claims i have submitted have been taken care of by this insurance with no difficulty at all! thank you HealthyPaws!
Insurer: Healthy Paws
By: michelle
Excellent customer service.
Excellent customer service. Have not submitted a claim for reimbursement yet...glad my dog is healthy. Just a bit expensive and seems like the monthly payments keep rising.
Insurer: Trupanion
By: Catherine
Easy process
Trupanion was easy to deal with and the woman I spoke with on the phone about an issue was super friendly and helpful. They deal directly with the vet so I didn't have to pay the full price out of pocket and wait for reimbursement.
Insurer: Trupanion
By: William
Customer service is always a short wait and problems solved quickly.
Customer service is always a short wait and problems solved quickly. Reimbursement checks are also fairly timely.
Insurer: Trupanion
By: Barbara
Very easy and so important to my pet.
I didn't have to do anything. Mohnackey filed for me even before I got the bill, so that all I had to pay was the deductable and percentage. I was a bit taken back by how much it cost for a foxtail incursion, but it was clear that my Shorkie was in serious hurt, so it had to be done. With Trupanion, I was able to get it done without too much anxiety over the cost.
Insurer: Trupanion
By: Carl
Quick Action!
It was simple. Dr. Office submitted claim for me and I was contacted immediately. Check came quickly.
Insurer: Trupanion
By: Carolyn
BEST Insurance EVER
LOVE express pay. Eliminates the worry. As always, Tru is the best!!
Insurer: Trupanion
By: Charity