Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


September 19, 2020

Highly recommend

Always fast completion and payment of claims. CS is always extremely helpful when we call for questions about our policy. We recommend you to everyone.

Insurer: Trupanion

By: Joann

Useful
September 19, 2020

Happy surprise.

My vet made the submission and I was notified that they paid the vet and I owed nothing more. To say this was a welcome change from Human Medical insurance is an understatement!

Insurer: Trupanion Canada

By: Melodie

Useful
September 18, 2020

Excellent insurance

This is insurance is worth getting, my dog had to stay in the hospital with IV, they covered it. I’m glad I got this insurance.

Insurer: Healthy Paws

By: Raynette

Useful
Verified September 18, 2020

Having Trupanion Insurance for my dog equals to quality of life and peace of mind!

Excellent performance in communication whether through e-mail or on the phone and promptness in processing the claims. Having Trupanion Insurance was one of the best decisions I ever made! Thank You!

Insurer: Trupanion

By: Isa

Useful
September 18, 2020

Highly recommended insurance for your furry ones!

So glad I purchased this insurance. They were highly recommended by others. My young puppy got salmon poisoning which resulted in several visits to the Vet and an overnight stay in the hospital. Very costly and stressful. It was very easy to submit the claim online and I received reimbursement quickly. So worth it, and they even followed up with me to see how my puppy was doing. A+++

Insurer: Healthy Paws

By: Laura

Useful
September 18, 2020

Fast and painless claims settlement

Direct billing through Vet and fast settlement was quite impressive.

Insurer: Trupanion

By: Shib

Useful
September 18, 2020

I love trupanion

Painless experience and fast payment

Insurer: Trupanion

By: Maria

Useful
September 18, 2020

Seamless Service.

Seamless and quick!

Insurer: Trupanion

By: Joseph

Useful
September 17, 2020

An Insurance Company That Actually Cares For Your Fur Baby!

I have never had such caring and responsive customer service than with Healthy Paws. They truly care about my fur babies! My claim was handled quickly and fairly. Look no further for EXCELLENT pet insurance. It's a great investment in your pet's health and well being.

Insurer: Healthy Paws

By: Mitzi

Useful
September 17, 2020

Satisfied Long Term Customer

After trying other pet insurance carriers for several years, once we found Healthy Paws, we found a permanent pet insurance partner for our two dogs. Healthy Paws has been easy to work with and provides prompt claim responses and payouts. There is definitely a peace of mind to knowing we can get any medical service necessary to maintain the health of our pups thanks to Healthy Paws!

Insurer: Healthy Paws

By: Charles

Useful

Compare top pet insurance providers plans.