Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Great experience
I put my claim in on Wednesday. I got an email on Thursday telling me it was approved, and the money was directly deposited into my account on Friday! They were very fast, and fair. So glad I have this pet insurance. When I called with questions, they were friendly and helpful.
Insurer: Trupanion
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It's just an easy process.
It's just an easy process.
Insurer: Trupanion
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We submitted a claim over a month ago and we still haven’t been paid.
We submitted a claim over a month ago, and we still haven’t been paid. A lot of “red tape” for an obvious clean claim.
Insurer: Trupanion
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It was all done through the vet's office super easy and stress free!
It was all done through the vet's office, super easy and stress free! Thank you so much for making this process easy to navigate :)
Insurer: Trupanion Canada
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Not seeing big vet bills is lovely!!!
The option to have my vet bill directly is outstanding. Makes everything so much better and easier!!!
Insurer: Trupanion Canada
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Well done!
The Vet submitted the paperwork, Trupanion processed it in one day, and I got my money (over the deductible) within a second day! Well Done!
Insurer: Trupanion Canada
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I was upset to see you raised my monthly payment almost 30%.
I was upset to see you raised my monthly payment almost 30%.
Insurer: Trupanion Canada
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Janice
the process was quick and easy and the program is very simple and uncomplicated
Insurer: Trupanion Canada
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