Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


December 08, 2020

Cannot say enough about this company.

Cannot say enough about this company. Absolutely stellar customer service. Not to mention, prompt payments. Love them!

Insurer: Trupanion

By:

Useful
December 08, 2020

Enrollment

Enrollment was very easy and straightforward.

Insurer: Trupanion

By:

Useful
December 08, 2020

Mia Mor, NYC

Thank you for your prompt and fair response to my claim.

Insurer: Trupanion

By:

Useful
December 07, 2020

Pet Insurance made easy!

easy to submit claim and money was swift to reach my account. No complaints, very good service

Insurer: Trupanion

By:

Useful
December 07, 2020

Deborah

It was very easy to fill out the enrollment page.

Insurer: Trupanion

By:

Useful
December 07, 2020

Great company

Our claims were processed fast and our check arrived quickly. Thank you!

Insurer: Trupanion

By:

Useful
December 07, 2020

Efficient and easy

It's really easy to use. As soon as I pay the medications at my veterinarian, they send the invoice to Trupanion and the whole thing get process really quickly. I get text and email to keep me posted. The money is then deposited in my account within a few days.

Insurer: Trupanion Canada

By:

Useful
December 06, 2020

Great first time experience

Quick response, claim processed and paid while we were still at the vetinary clinic.

Insurer: Trupanion

By:

Useful
December 06, 2020

Fast service

They let you know that your claim is received. And their decision is made quickly.

Insurer: Trupanion

By:

Useful
December 06, 2020

Thanks

Very smooth process

Insurer: Trupanion

By:

Useful

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