Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
Other Categories
I like how quick the claims are looked at and approved.
I like how quick the claims are looked at and approved. I wish the website (portal) was easier to navigate, though. I have to click many times to find out the left over deductible amount. Wish that was just one click away.
Insurer: Trupanion
By:
Seamless Service
The claim was filed by our vet. I received a notice that Trupanion was working on the claim and then received a timely notice of what our reimbursement was and I knew it had been placed in our checking account. How can you beat that?
Insurer: Trupanion
By:
easy process
Your response is very quick and the process of submitting a claim is so easy. I have recommended Trupanion to a few of my friends when they got puppies.
Insurer: Trupanion
By:
Easy, simple, fast claim service
Quick easy online claim application, speedy approval and quick to disburse payment.
Insurer: Trupanion
By:
No fuss process!
Always a smooth and simple process.
Insurer: Trupanion
By:
Buddy’s Ins
I like Trupanion because there isn’t a long turn around time
Insurer: Trupanion
By:
Soso review
Says this claim was approved but goes towards deductible. Not real happy with that
Insurer: Trupanion
By:
Best Pet Insurance Company
Trupanion has always been wonderful about paying claims for me as a loyal customer. They are true professional and empathetic company.
Insurer: Trupanion
By:
No hassles- so simple- very fast :)
No hassles- so simple- very fast :)
Insurer: Trupanion Canada
By:
Highly recommended!
Simple claims process and fast turnaround times! And the staff are very friendly and helpful!
Insurer: Trupanion Canada
By: