Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Casey's Mom
I have never been dissapointed with Trupanion. I file my claim and within a couple of days my insurance payment is in the bank. Very satisfied!
Insurer: Trupanion
By:
Research led me here!
It was super easy and very thorough.
Insurer: Trupanion
By:
Easy and Fast is Always Good
It was easy to signup and fast with email responses and support. Thank you again in advance.
Insurer: Trupanion Canada
By:
A Great Experience.
This was my first claim after having the policy for 9 years. It was such a great experience working with Trupanion on all of this. The pre-approval process was quick and eased my mind. The claim was paid directly to the Vet which was awesome. The Animal Hospital raved about Trupanion as well.
Insurer: Trupanion
By:
Good choice
It was easy to apply for and the price is good. Costumer service people are polite and friendly..
Insurer: Trupanion
By:
Easy to file
Easy to file, relieved so much stress from the emergency vet visit.
Insurer: Trupanion
By:
Have never had any issues and payment is prompt and easy.
Have never had any issues and payment is prompt and easy.
Insurer: Trupanion
By:
being able to submit claims through the app direct deposit for payment timely service.
being able to submit claims through the app, direct deposit for payment, timely service.
Insurer: Trupanion Canada
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It was easy to submit.
It was easy to submit.
Insurer: Trupanion Canada
By:
Trupanion makes it easy
On my vet's advice we purchased a policy from Trupanion. She said this type of dog( Belgian Malinois mix) commonly tear their ACL in the knee from running, jumping etc. We've been paying our premiums for about 4 years now. Sure enough this year she tore her ACL(or CCL in dogs). I started submitting claims fro xrays, anti inflamatory meds etc. Filing a claim is so easy!! They respond right away and let you know they are looking at it and then usually within a few days they inform you they have covered it! We have them pay us back so it is deposited it straight into our account. It's not 4-6 weeks! It's a matter of days! We have been extremely happy with Trupanion's service. Her surgery total has been close to $6,000. We could have done it , but Trupanion made it less of a worry of how are we going to pay for this.We are very impressed with Trupanion! I have recommended it to a few people!
Insurer: Trupanion
By: Rhonda